Sales Operations Manager

Requirements

Minimum 2-4 years in Rev Ops, Sales Ops, or a closely related operational role
Deep fluency in SFDC: flows, workflows, validation rules, customer objects, report & dashboards
Experience in running a deal desk or supporting deal approvals in B2B sales environment
Strong analytical skills - comfortable in Excel/Sheets and can build reports
Familiarity with any other systems that integrate with Salesforce (e.g. Hubspot, Vitaly, Tableau, etc.)
Thrive in the chaos of a startup-like environment and aren’t above rolling up your sleeves to do whatever the team needs to win
Love solving problems. You genuinely enjoy untangling complex problems
Can context-switch between a deal escalation and a salesforce flow in the same afternoon
Have a sixth sense for data. You will hunt down the data that maybe skewing the analytics
Don’t need someone looking over your shoulder; you take directions well, then run with it. Uphold high standards for yourself, for the team you support & seek to grow
Are thick as thieves with your team: you show up for them, they show up for you, and when things go wrong, you’re the first to own it, not explain it away
Know your blind spots and aren’t too proud to ask for help. You see leaning on your team as a strength (a win) and not a weakness
What the job involves

We’re looking for a hands-on Revenue/Sales Operations Manager who owns Salesforce operations to deal desk execution to pipeline analytics
You’ll be part of a team that is the connective tissue between Sales, Finance and GTM leadership, keeping the revenue process clean, efficient and data-driven
Work with our internal and external team to update workflow rules, flows and process builder
Partner with teams using Salesforce to manage integrations and connected aps
Manage data quality, deduplication and governance
Onboard reps to SFDC best practices
Identify any workflow bottlenecks and fix them
Manage non-standard deal approvals
Enforce pricing and delegation policies
Partner with sales on deal structures while holding company target as the goal poast
Own CPQ process and quote accuracy
Work with Professional Services team, Finance, and Legal on contracts
Must know how to build and maintain SFDC dashboards and reports
Monthly/quarterly pipeline forecast & funnel related reporting
Upkeep data integrity
Ad hoc reportings for corporate scorecards

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