Senior Program Manager, Global Clinical Training and Programming (EMEA) - Cairo

Senior Program Manager, Global Clinical Training and Programming (EMEA) - Cairo
Remote

Our mission: to eliminate every barrier to mental health.

At Spring Health, we’re on a mission to revolutionize mental healthcare by removing every barrier that prevents people from getting the help they need, when they need it. Our clinically validated technology,

Precision Mental Healthcare , empowers us to deliver the right care at the right time—whether it’s therapy, coaching, medication, or beyond—tailored to each individual’s needs.

We partner with over 450 companies, from startups to multinational Fortune 500 corporations, providing care for 10 million people. Our clients include brands such as Microsoft, Target, and Delta Airlines, all of whom trust us to deliver best‑in‑class outcomes globally. We have generated a

net positive ROI

for employers and are the only company in our category to earn

external validation

of net savings for customers.

We have raised capital from prominent investors including Generation Investment, Kinnevik, Tiger Global, Northzone, RRE Ventures and many more. With our latest Series E Funding, our valuation reached $3.3 billion. Join us on our journey to make mental healthcare accessible to everyone, everywhere.

Role Overview
Reporting to the Director of Clinical Training, the Senior Program Manager, Clinical Training & Global Programming will develop the strategy for Spring Health’s global training and programming, serve as the SME for global webinars/WellSprings, coordinate logistics for training and programming, ensure quality member experience for the global population, meet with customers to develop customized training and programming for our larger global accounts. This is a full‑time remote position seated in Europe, Middle East, or Africa. Travel will be required up to 30% of the time for in‑person trainings.

What you’ll do

Serve as the primary Project Manager for Global (Non‑US) Clinical Training and Programming

Serve as a SME on Global Clinical Training and Programming across time zones, cultures and languages

Develop and implement a sustainable Global Clinical Training and Programming strategy for continued growth

Coordinate logistics: create virtual event platforms, secure clinical providers, prepare materials, track reporting and evaluation metrics

Consult on Training and Programming planning with large Jumbo customers and partner with internal stakeholders

Collaborate with the Global team on strategy and implementation

Partner with US Program Managers to plan and coordinate training and programming

Measure training and program effectiveness

Participate in delivery or production of events, when possible

Lead planning for global programming related to events such as World Mental Health Day

Success criteria

Develop and roll out a Global Training and Programming calendar, procedures and processes for requesting and delivering clinical events worldwide

Optimize efficiency to meet customer needs in Clinical Programming and Training

Maintain customer satisfaction with training/programming, measured by average Kirkpatrick Level 1 scores above 4.5 out of 5.0

What you’ll bring

Clinical license or equivalent in your country

3‑5 years of experience in facilitation and event planning

Comprehensive knowledge of global challenges and solutions in Clinical Training and Programming

Experience analyzing complex problems and building solutions with limited information

Ability to enhance relationships with senior internal and external partners and adapt communication for diverse audiences

Strong knowledge of Program Management and data evaluation

Proficiency with Google Suite, Zoom and other event platforms

Solid understanding of instructional design and adult learning principles

Knowledge of training evaluation techniques

Effective communication with customers and internal team members

Compensation
The target base salary range for this position is 789,600 – 908,040 EGP. Individual pay may vary from the target range and is determined by experience, location, internal equity and business considerations. We review all employee pay and compensation programs annually using the Radford Global Compensation Database to ensure competitive and fair pay.

Inclusive hiring
Not sure if you meet every requirement? Women and people from historically underrepresented communities often hesitate to apply for roles unless they meet every qualification. At Spring Health, we are committed to fostering a workplace where everyone feels valued, empowered, and supported to thrive. If this role excites you, we encourage you to apply.

Equal Opportunity Statement
Spring Health is an equal opportunity employer. We do not discriminate in hiring or any employment decision based on race, color, religion, national origin, age, sex, marital status, ancestry, disability, genetic information, veteran status, gender identity or expression, sexual orientation, pregnancy or other legally protected characteristic. We also consider qualified applicants regardless of criminal histories, consistent with applicable legal requirements. Spring Health is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans. If you have a disability or special need that requires accommodation, please let us know.

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