Account Manager Journals and eBooks

Overview
The Academic & Government division at Taylor & Francis Group is currently hiring a high performing Account Manager who possesses strong hunter mindset to be responsible for the Northeast territory within the United States. You will be a strong verbal communicator with ethical standards and collaborate with appropriate departments ensuring a well-coordinated team selling approach. Ideally, you will have had open access, journals and eBook understanding as well as selling experience in academic library markets. This sales opportunity is remote.

What you’ll be doing

Designing, implementing and owning a 1-to-3-year sales strategy for eBooks, Journals and Open Access within your territory

Achieving and exceeding annual sales targets, contributing to the overall revenue and profit objectives of the business division

Planning schedules and carrying out regular sales visits to customers to achieve financial targets within own sales region across product portfolio. Travel for this role is expected to be 30% to 50%.

Developing strong professional and industry stakeholder networks with key accounts within the assigned territory

Cultivating strong, holistic relationships with the customer base, working to ensure that trading with each account is sustainable, profitable and delivering a high level of customer satisfaction

Collecting and disseminating market, competitor, and customer feedback

Establishing a strategic approach to the short, medium- and long-term business within the territory, to ensure that activity is both relevant and flexible to the evolving trading environment over time

Upholding company trading and terms policy, to protect profitability and value of business in territory

Liaising actively with stakeholder departments or groups within the business to enhance T&F’s coverage of the territory – product specialists, sales support, editorial, marketing

Conducting key analyses of products, customers, markets, and competitors; developing and maintaining knowledge of business and market trends. Identifying areas of opportunity; offering suggestions and making recommendations for improvement to appropriate managers

Regularly updating the companies CRM with relevant customer and opportunity information

Qualifications
What we’re looking for:

2-5 years of demonstrated successful account management

A professional manner; the ability to approach others in a tactful manner while reacting well under pressure

The ability to analyze and synthesize complex or diverse information; proven experience collecting and researching data

Ability to problem solve such as identifying and resolving problems in a timely manner; additionally, developing alternative solutions while working alone or in a group and using reason even when dealing with emotional topics

A clear oral communicator who can speak clearly and persuasively in positive or negative situation while simultaneously being a strong listener to better clarify

A team player who can balance both team and individual responsibilities

A leader who can exhibit confidence in self and others by inspiring and motivating others to perform well

Demonstrated business acumen by understanding business implications of decisions; displaying orientation to profitability; demonstrates knowledge of market and competition

Additional Information

Closing date for application: 05 May 2026

You must have the right to work and live in United States

This role is home based; you must have a set-up that allows for remote work

Domestic and international travel to T&F offices and areas of opportunity may be required.

What we offer in return

Base salary ranging from $75,000 - $85,000 + annual sales bonus (25% if OTE's are met, may exceed up to 100%)

An excellent work/life balance with a fantastic, flexible working culture

Paid sick time

15 days annual leave per year plus an extra day off for your birthday

3 additional discretionary days for the holiday season at the end of the year

Up to 8 weeks of paid parental leave

Medical, vision, and dental benefits

4 volunteer days per year

401(k) + employer match

Seasonal social and charitable events

Continuous training and development

Work/life balance
At Taylor & Francis we care about our colleagues, promoting work-life balance, wellbeing, and flexible working. You will be joining a thriving business, working alongside an exceptional group of people. We believe that the skills and experience you bring to Taylor & Francis are invaluable. We want you to have the opportunity to develop your abilities, and to innovate and develop in areas which you are passionate about.

Training And Professional Development
We’re passionate about ensuring you have all the tools and resources at your fingertips to reach your short and long-term career goals. We’ll support you in your journey by working together on your own bespoke Taylor & Francis Development Plan, ensuring you have the resources, tools, support and coaching that will get you where you want to be.

Interview process
Once you have submitted your application, we may get in touch with you for an initial screening conversation or ask you to complete a short video interview to enable us to better understand your skills, experience, and motivation. Following this, you will be invited to attend a competency-based interview, either virtually or in person. Typically, we’d then finish the interview process with a final, 2nd stage interview before extending an offer to the successful applicant.

Equity & Inclusion
Taylor & Francis is an Equal Opportunity Employer. We strongly believe in the value of diversity of people and thought. We strive to foster a supportive and inclusive environment where colleagues can learn, develop, and succeed, all while feeling comfortable with being their true self. We embrace all walks of life regardless of race, color, ancestry, national origin, religion or religious creed, mental or physical disability, medical condition, genetic information, sex, sexual orientation, gender identity, gender expression, age, marital status, veteran status, citizenship, or any other protected characteristic under local law.

We genuinely care about our colleagues, promoting work-life balance, wellbeing, and flexible working. To find out more about our business and the great career opportunities please go to our Careers Site: http://www.taylorandfrancisgroup.com/careers

Or better yet check out our LinkedIn ‘Life’ Page, highlighting our accomplishments, employees, and company culture. It’s also a good way of meeting our recruitment team, who will be happy to advise you on your journey here at T &F.

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