Relationship Manager - Merchant Services

Relationship Manager Merchant Services

Biller Genie is looking for a tech-savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side. Recently voted one of Orlando Business Journals Best Places to Work for 2025, Biller Genie is an award-winning B2B SaaS platform that helps businesses get paid faster. Headquartered in Orlando and growing rapidly, our technology is disrupting the payments and accounting industries.
What You'll Do:

Own and grow relationships with assigned ISO and bank partners
Drive referral business by equipping your partners' sales teams with the tools, training, and support they need
Track partner performance and report progress to internal stakeholders
Surface partner feedback to product and support teams to continuously improve the experience
Manage relationships and reports in Salesforce
Occasional travel as needed
What You Bring:

1+ years in banking and/or merchant services this is a must
SaaS experience preferred; QuickBooks or accounting software familiarity is a plus
Salesforce proficiency
Strong communicator who can hold their own in a room full of payments veterans
Highly organized, self-directed, and comfortable in a fast-paced environment
What We Offer

Competitive base salary
Commission
Standard medical, dental, and vision plans
Open PTO policy
401(k) match
Our mission is to provide an automated A/R platform that seamlessly integrates existing business processes for the SMB market. Our core values are: Get Shit Done Right - We work hard and ensure tasks are completed correctly and on time, every time. Own it - We are subject matter experts who know what we know, and we are confident enough to speak up when we see something wrong. Catch Up - We are high performers and love a fast-paced environment. Believe in the Genie - We are passionate about where we are going as a team and we show we care. Class shines - We are articulate professionals who carry ourselves well and speak with purpose. Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.