Relationship Manager - Merchant Services

Relationship Manager – Merchant Services
Biller Genie is looking for a tech‑savvy Relationship Manager who thrives on building deep, productive partnerships. You'll own a portfolio of ISOs and bank partners, helping their sales teams effectively commercialize Biller Genie to their merchant base. This is not a hunting role, it's about becoming an indispensable resource to partners who are already bought in and need a sharp, organized advocate on their side.

What You'll Do:

Own and grow relationships with assigned ISO and bank partners

Drive referral business by equipping your partners’ sales teams with the tools, training, and support they need

Track partner performance and report progress to internal stakeholders

Surface partner feedback to product and support teams to continuously improve the experience

Manage relationships and reports in Salesforce

Occasional travel as needed

What You Bring:

1+ years in banking and/or merchant services — this is a must

SaaS experience preferred; QuickBooks or accounting software familiarity is a plus

Salesforce proficiency

Strong communicator who can hold their own in a room full of payments veterans

Highly organized, self-directed, and comfortable in a fast-paced environment

What We Offer

Competitive Base Salary

Commission

Standard Medical, Dental, and Vision plans

Open PTO Policy

401(k) match

Applicants must be authorized to work for ANY employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.

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