Commercial Account Executive (Hunter)

What You’ll Be Doing

Drive new revenue by proactively prospecting, engaging, and closing new commercial accounts.

Leverage advanced AI, data insights, and digital sales tools to strategically identify and prioritize high‑potential opportunities.

Lead the full sales cycle—from outreach to negotiation—tailoring solutions that address unique customer needs with Zendesk’s AI‑powered platform.

Build trusted executive relationships, delivering compelling ROI and business value cases that accelerate decisions.

Manage and maintain a high‑velocity pipeline, surpassing ambitious new‑logo targets through disciplined execution and accurate forecasting.

Collaborate with technical experts and cross‑functional teams to design and deliver best‑in‑class solutions.

Stay ahead of market and technology trends, continuously innovating your sales approach and driving Zendesk’s AI leadership.

Regularly utilize automation and personalization to optimize outreach, deepen engagement, and set the pace for AI‑first selling.

Travel required to engage with prospects and drive business growth.

What You Bring To The Role

BA/BS degree or equivalent experience.

3+ years of B2B SaaS sales success with a strong record of exceeding new business goals.

Proven ability to close complex, executive‑level sales cycles and manage multiple stakeholders.

Skilled in building trusted relationships with VP and C‑suite audiences.

Exceptional communication, negotiation, and deal‑closing abilities both virtually and in‑person.

Proficient with AI, analytics, and digital sales tools (e.g., Salesforce, Groove, Clari).

Tech‑savvy, entrepreneurial, and eager to learn in a dynamic, fast‑paced environment.

Deep understanding of AI and technology trends shaping customer experience.

Strong organizational skills and disciplined pipeline management.

Who You Are

Net‑New Logo Hunter: Energized by prospecting and winning new business in competitive markets.

AI & Tech Trailblazer: Expert at using AI‑powered tools and data to identify, engage, and convert high‑value prospects.

Executive Communicator: Quickly builds credibility and trust with senior decision makers across business and IT.

Strategic Closer: Delivers bespoke, innovative solutions that differentiate Zendesk and drive immediate impact.

Relentless Learner: Continuously adapts, embracing emerging trends to elevate your sales game.

Collaborative Influencer: Proactively partners across teams sharing best practices in prospecting strategies, sales process, and value positioning to elevate collective new business success.

The US annualized OTE (On Target Earnings) range for this position is $230,000.00–$344,000.00 with a pay mix of 50/50 (base/commission). This position may also be eligible for bonus, benefits, or related incentives. The offer for the successful candidate will be based on job‑related capabilities, applicable experience, and other factors such as work location.

Hybrid: In this role, our hybrid experience is designed at the team level to give you a rich onsite experience packed with connection, collaboration, learning, and celebration—while also giving you flexibility to work remotely for part of the week. This role must attend our local office for part of the week; the specific in‑office schedule will be determined by the hiring manager.

Zendesk believes in offering its people a fulfilling and inclusive experience. As part of our commitment to fairness and transparency, we inform all applicants that artificial intelligence (AI) or automated decision systems may be used to screen or evaluate applications for this position, in accordance with Company guidelines and applicable law.

Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.

Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre‑employment testing, or otherwise participate in the employee selection process, please send an e‑mail to peopleandplaces@zendesk.com with your specific accommodation request.

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