Residential Program Supervisor

Position Overview:

As a Residential Program Supervisor, you will lead the daily operations of a residential home while supporting individuals in living safe, meaningful, and fulfilling lives. You will guide and mentor direct care staff, coordinate active programming, maintain regulatory compliance, and ensure strong communication with families, managers, and clinical partners. Your responsibilities include participating in hiring, training, scheduling, quality assurance, and emergency support, along with providing hands‑on assistance in daily living skills, community outings, health‑related needs, and behavior support plans. This role is well suited for someone who is compassionate, organized, confident in independent decision making, and committed to promoting dignity, independence, and personal growth for every resident. If you are ready to make a meaningful impact and advance your career within a mission driven organization, we invite you to apply today!
Work Location:

Canandaigua, NY
Schedule:

7am-3pm; M-F Daytime with flexibility to meet the needs of the program
As a full time team member at The Arc Ontario, you will receive...
Health and retirement benefits
Paid time off; Over 3 weeks of vacation within your first year!
Sick Time
Growth potential/Opportunity for advancement within my agency
Educational Assistance
Employee Assistance Program
Access to a Fitness Center in the Main Facility
Pay on Demand
Free Telehealth with EZaccessMD
Emergency Assistance Funding
And more
Our Culture
Investing in our staff while thriving in a flexible and fun work environment!
The Arc Ontario Story:
Founded in 1954 we believe that all individuals with disabilities or other challenges are one with their community.
Responsibilities
Provide direct support services to the individuals who reside at the house to assist individuals in having a fulfilling life.
Responsible for day-to-day operations of the assigned residential home.
Provide supervision and guidance to Direct Care Staff.
Provide peace of mind to the families of the individuals.
Adhere to all The Arc Ontario policies and procedures to promote the well‑being and ensure safety of participants and the protection of their individual rights.
Requirements
Two (2) years of relevant experience or an equivalent amount of education/experience
Internal candidate requires 1-year of relevant experience
Valid NYS Driver's License
Must be able to provide coverage of shifts as the need arises.
Ability to work independently and motivate others.
Ability to communicate effectively, both orally and in writing
Ability to lift at least 50 lbs.
The Arc Ontario is an equal opportunity employer and is committed to creating an inclusive and diverse workplace. The Arc Ontario does not discriminate in hiring or employment on the basis of any characteristic protected by local, state, or federal laws.

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