Customer Experience Specialist (Multi-Channel Support)

Itel-Laboratorie is seeking a Customer Experience Representative in Jacksonville, Florida, to serve as a key liaison between customers and partners. This role involves handling customer inquiries and resolving issues to provide exceptional service.
The ideal candidate should have a high school diploma, at least one year of customer service experience, and be proficient in Microsoft Office. A Bachelor’s degree and knowledge of Salesforce and chat platforms is preferred.

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