Customer Experience Specialist — Multi-Channel Support

Hard Rock Digital in Las Vegas is looking for a Customer Service Specialist to handle a variety of customer queries in a dynamic and hybrid environment. You will assist players with questions regarding betting, payments, and promotions, ensuring a first contact resolution.
With at least 2 years in a customer-facing role and a passion for exceptional service, you will thrive in a culture that emphasizes continuous development and customer satisfaction.
In addition to competitive pay, the position offers medical and dental coverage, employee discounts, and the chance to make a significant impact in a thriving digital environment.

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