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Personal Lines Account Manager (Williston)

Martin Grant Associates, Inc., Williston, VT, USA

Job type: Full Time


A well-established and growing insurance organization is seeking a

Personal Lines Account Manager

to support and grow an existing client portfolio while delivering exceptional customer service. This role is ideal for a relationship-focused insurance professional who enjoys helping clients protect what matters most and thrives in a collaborative, service-driven environment.

Prior experience in personal lines insurance or client servicing is required.

The Job:
Build strong client relationships by providing prompt, accurate, and courteous service
Process new business, renewals, endorsements, and proofs of insurance
Review policies and endorsements for accuracy and coverage relevance
Communicate professionally with carriers and clients to obtain and verify account information
Answer client questions regarding insurance coverages and policy needs
Respond to underwriting inquiries related to client accounts
Assist with claims processing and marketing support when needed
Stay informed on new insurance products, coverages, and industry changes
Identify opportunities for cross-selling and new business development
Maintain compliance with agency quality control standards and procedures

The Company:
Collaborative Culture:

Join a supportive team that values relationships, integrity, and client success
Purpose-Driven Environment:

Help businesses and individuals thrive through times of uncertainty and change
Professional Growth:

Continuing education, licensing support, and ongoing development opportunities available
Modern Workplace:

Utilize industry-leading technology and tools in a highly professional environment
Flexibility & Stability:

Be part of a nationally recognized organization with strong growth and long-term stability
Comprehensive Benefits:

Competitive compensation package along with robust employee benefits offerings

Qualifications:
Property & Casualty License preferred; licensing assistance available for the right candidate
High school diploma required; college coursework or insurance industry experience preferred
Experience with Microsoft Office products, including Outlook, Word, Excel, and Teams
Excellent written and verbal communication skills
Strong organizational skills, attention to detail, and time management abilities
Ability to understand and analyze insurance coverages, forms, and policies
High level of professionalism and respect for confidentiality

If interested, apply, and

MGA

would be happy to have a quick call to learn more about your background and share all of the details about this opportunity.