Retention Strategy Lead - Lifecycle Marketing & Braze

T-MOBILE USA, Inc. is seeking a Customer Retention Specialist to develop strategies that improve subscriber retention and lifetime value. This role leverages data analysis to design targeted marketing campaigns across multiple channels.
Applicants should have a Bachelor's degree along with relevant experience in CRM and hands-on expertise with marketing automation platforms like Braze. Excellent communication skills and a strong problem-solving mindset are essential.
A competitive salary and comprehensive benefits package are offered, including a base pay range of $86,200 - $155,500 and a corporate bonus target of 15%.

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