Overview
The Director of Product Management & New Product Development leads the end-to-end product lifecycle from ideation and launch of new products to the optimization and growth of an established product portfolio. The role serves as a critical connector across the organization, translating business strategy into product execution while effectively communicating with executive leadership, product teams, and cross‑functional stakeholders such as Sales, Marketing, Communications, Technology, Operations, Finance, and Customer Experience.
Job Responsibilities
Product Strategy & Portfolio Leadership
- Define and own the product vision, roadmap, and lifecycle strategy for both new and existing products
- Align product strategy with corporate objectives, market opportunities, and customer needs
- Evaluate, prioritize, and manage the product portfolio to maximize growth, profitability, and customer value
New Product Development
- Lead new product ideation, business case development, and go‑to‑market planning
- Partner with Technology, UX, and Architecture teams to translate business requirements into scalable, high‑quality solutions
- Oversee stage‑gate or agile development processes, ensuring on‑time, on‑budget delivery
- Drive market validation, pilot programs, and post‑launch performance reviews
Steady‑State Product Management
- Own ongoing client‑facing product performance, including adoption, revenue, margin, customer satisfaction, and lifecycle optimization
- Identify enhancement opportunities based on customer feedback, market trends, and performance analytics
- Drive growth initiative planning and deployment
- Manage product sunsetting, migration, and modernization strategies as needed
Cross‑Functional Leadership & Communication
- Serve as the primary product leader interfacing with Sales, Marketing, Communications, Technology, Operations, Finance, Legal, and Customer Support
- Communicate product strategy, priorities, and performance clearly to executive leadership and key stakeholders
- Enable Sales, Marketing, and Communications teams with clear value propositions, pricing strategies, and competitive positioning
- Influence without authority and drive alignment across diverse teams and perspectives
People Leadership & Governance
- Lead, mentor, and develop product managers and product leaders
- Establish product management best practices, governance, and decision frameworks
Qualifications
- 12+ years of progressive business experience, preferably in Sales, Marketing, or Commercial Strategy
- Demonstrated experience managing technology‑based products across their full lifecycle
- Experience in Digital Marketing discipline and initiative development
- Proven success leading cross‑functional teams in a complex, matrixed organization
Education
Bachelor’s degree preferred.
Equal Employment Opportunity
At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.
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