Salary and Location
£111,943 per year (plus car allowance of £6,858.29).
Location: Hybrid – Milton Keynes, Rushden, Peterborough or Boston.
Contract and Hours
Permanent, full-time, 36.25 hours Monday–Friday 9am–5:15pm.
Overview of Your Role
- Act as an active member of the Directorate Team, working closely with senior leaders across development, customer operations and housing to align sales and homeownership services with wider corporate goals.
- Contribute to the development and delivery of long‑term (10‑year) business plans and annual operational budgets, ensuring financial, performance and customer service targets are achieved.
- Support early‑stage development activity by ensuring homeownership and sales considerations are embedded into scheme appraisals and new development planning.
- Lead on strategy, policy, standards and service delivery across sales and homeownership, helping ensure a high‑quality, competitive and customer‑focused offer.
- Review portfolio performance and identify opportunities for acquisitions, disposals and improvements across residential and commercial assets.
- Deliver and oversee a broad sales programme (circa 350 new build and 150 void sales annually), ensuring strong performance across new build, resale, staircasing and other disposal routes.
- Use customer insight, market trends and feedback to improve leasehold services, reduce costs, enhance home design and our customer offer, whilst maintaining commercial performance.
- Maintain strong governance, risk management and compliance, providing reports and advice to Boards and senior committees while ensuring robust policies and controls are in place.
- Lead on performance, financial management and budgeting, including forecasting, contingency planning, income optimisation and maintaining high organisational standards.
What You’ll Need To Thrive In This Role
- Significant experience in residential mixed‑tenure sales and leasehold portfolio management within a regulated environment.
- Strong commercial awareness, with the ability to deliver ambitious sales strategies and drive financial performance.
- Degree‑level education or equivalent experience in a relevant field.
- Proven senior leadership experience, with the ability to shape new teams and directorates within a growing organisation.
- Strong understanding of property sales, leasehold management and relevant legislation and compliance requirements.
- Excellent people management skills, with the ability to lead, motivate and develop high‑performing teams.
- Energy and drive, with a forward‑thinking approach to innovation and continuous improvement in a commercial environment.
- Strong communication and stakeholder management skills, with a clear focus on delivering excellent customer service outcomes.
Essential requirements: DBS clearance, a full UK driving licence, access to your own vehicle, and willingness to travel.
Benefits
- Flexible working
- Pension contributions
- Cycle to work scheme
- Employee Assistance Programme
- State‑of‑the‑art IT equipment
- Volunteer days
- Life assurance
- Health cash plan
- Generous annual leave
- Career development
Closing date: 17 May.
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