This is a hybrid position based at our beautiful corporate office located in Brentwood, TN, with on-site work required Monday through Wednesday.
Duties and Responsibilities
- This position operates at the intersection of business strategy, data, and execution, requiring strong problem‑solving, cross‑functional collaboration, and solution development capabilities in complex and evolving environments.
- Partner directly with operational and business leaders to identify business challenges, clarify decision‑making needs, and define desired business outcomes.
- Translate ambiguous business requirements into structured, actionable data and analytics solutions aligned with organizational priorities.
- Lead the end‑to‑end lifecycle of data products, including problem definition, solution design, development, deployment, adoption, and continuous improvement.
- Build and deliver intuitive, actionable analytics products, dashboards, tools, and workflows that support operational and strategic decision‑making.
- Drive adoption of data products by embedding analytics into day‑to‑day business processes and decision workflows.
- Define, monitor, and evaluate product success metrics, including user adoption, behavioral changes, operational effectiveness, and business outcomes.
- Continuously assess product performance to enhance, automate, iterate, or sunset solutions based on business value and real‑world effectiveness.
- Establish and reinforce consistent data definitions, metrics, standards, and governance practices across analytics products and reporting solutions.
- Partner with business and technical teams to align on trusted data sources and scalable, repeatable analytics processes.
- Contribute directly to solution development while providing leadership, guidance, and operational direction on data product strategy and execution.
- Support, mentor, and develop team members while promoting strong product thinking, quality standards, and execution excellence.
Qualifications
Education
- Bachelor’s degree in Computer Science, Information Technology, or a related field. Master’s degree preferred.
Experience
- Minimum of 7+ years of experience in business intelligence, analytics, or data‑related roles.
- Experience building and delivering analytics or data products in a business environment.
- Experience working directly with non‑technical stakeholders (operations, finance, etc.).
- Solid foundation in BI/analytics tools (platform-agnostic mindset).
- Experience in healthcare or similarly complex, operational environments preferred.
Licenses / Certifications
- Relevant certifications such as PMP, ITIL, CISSP, or Microsoft Certified: Azure Solutions Architect are preferred.
Knowledge, Skills & Abilities
- Strong ability to translate business problems into practical, actionable data solutions.
- Comfort working in ambiguity and figuring things out without a defined playbook.
- Strong knowledge of IT infrastructure, cybersecurity, cloud computing, and enterprise applications. Excellent leadership, communication, and problem‑solving skills.
- Familiarity with modern data platforms and data modeling concepts and exposure to advanced analytics or AI use cases in a business setting preferred.
Core Competencies
- Strategic thinking, decision‑making, project management, team leadership, and adaptability.
Agility
- Resourcefulness: Adapts quickly to changing circumstances; cleverly navigates obstacles and constraints.
- Manages Uncertainty: Comfortable when things are in flux; readily shifts approach or behavior to fit changing circumstances.
Bias to Action
- Action Oriented: Propensity to act or decide and move forward with a logical approach; can decide and act without having the total picture.
- Delivering Results: Strives for high levels of achievement; maintains a clear and steady focus on meeting goals, despite obstacles; is resilient when encountering setbacks.
Customer Focus
- Identifying with Customers: Understanding who the external and internal customers are and what they value.
Managing Complexity
- Essence: Extracts the core meaning out of complex situations; can separate the important from the noise when problem solving; hunts for the root cause of successes and failures.
- Manages Conflict: Can hammer out tough agreements and settle disputes equitably. Stays positive, constructive, and respectful, even in disagreements or conflicts.
Capability Building
- Helps Others Succeed: Steps aside and lets others shine; serves as a mentor and coach; helps others apply their strengths and shore up on their weaknesses.
Interpersonal Impact
- People Smart: Reads people well: can articulate the qualities, perspectives, strengths, and weaknesses of others.
- Influence: Even without direct authority finds common ground and win/win solutions; gaining alignment on the path forward.
Strategic Vision
- Inspires Others: Creates common purpose/shared mind-set; raises others’ confidence to tackle challenges; promotes high level of energy and excitement.
- Visioning: Can anticipate future consequences and trends; articulately paints credible pictures of possibilities and likelihoods.
- Leadership, technical expertise, communication, analytical thinking, and organizational skills.
Working Conditions
- Physical Requirements: Talk / Hear; See; Distinguish Color; Stand; Sit; Repetitive Use of Hands.
- Hazards and Atmospheric Conditions: Normal Office Surroundings.
Benefits
- Comprehensive health, dental, and vision insurance.
- Health Savings Account with an employer contribution.
- Life Insurance.
- PTO.
- 401(k) retirement plan with a company match.
- And more.
Disclaimer
- Disclaimer: This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that required of the employee. Other duties, responsibilities and activities may change or be assigned at any time with or without notice.