Engagement Manager, WWPS ProServe HCLS

Job ID: 10425178 | Amazon Web Services, Inc.

The Amazon Web Services Professional Services (ProServe) team is seeking a highly skilled and versatile Engagement Manager (EM) to lead the delivery of complex cloud solution projects. In this role you will combine technical expertise with strong project leadership skills to drive successful implementations of AWS-based solutions for our clients. You will bridge business requirements with technical solutions, facilitate technical discussions, and ensure alignment with customer outcomes. Applying AWS frameworks such as Well-Architected and Cloud Adoption Framework, you will distill customer needs into clear technical requirements, decompose complex problems, and make informed trade‑off decisions considering performance, scalability, security, and business impact.

Responsibilities

Lead and manage complex cloud migration and implementation projects.

Manage project schedules, financials, and scope to deliver expected customer business outcomes.

Leverage comprehensive knowledge of AWS services, architectures, and best practices to guide technical decisions and strategic planning.

Bridge business requirements with technical solutions, facilitate engineering discussions, and ensure alignment with customer business outcomes.

Distill customer needs into clear technical requirements and map them to business outcomes.

Decompose complex technical problems into actionable, deliverable solutions.

Contribute to technical documentation and define documentation standards.

Basic Qualifications

Bachelor's degree in Computer Science or Engineering.

3+ years in cloud computing.

Experience in project management of technical programs.

1+ year of hands‑on experience in Agile and implementation of project management tools (Confluence, Jira, RallyDev, VersionOne, Taiga, etc.) and source code management products.

Preferred Qualifications

AWS experience preferred.

Project Management Professional (PMP) and/or AWS Certified Solutions Architect – Associate.

Strong understanding of AWS services, architectures, and best practices.

Experience applying AWS frameworks such as Well-Architected and Cloud Adoption Framework.

Proven ability to establish technical credibility with engineering teams and senior technical decision‑makers.

The base salary range for this position is as follows:

USA, NJ, Jersey City – 144,400.00 – 195,400.00 USD annually

USA, NY, New York – 144,400.00 – 195,400.00 USD annually

USA, TX, Dallas – 131,200.00 – 177,600.00 USD annually

USA, VA, Arlington – 131,200.00 – 177,600.00 USD annually

USA, VA, Herndon – 131,200.00 – 177,600.00 USD annually

Benefits include health insurance (medical, dental, vision, prescription, basic life & AD&D insurance and optional supplemental life plans, EAP, mental health support, medical advice line, flexible spending accounts, adoption and surrogacy reimbursement), 401(k) matching, paid time off, and parental leave.

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, please contact your recruiting partner.

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