Account Director, Mid-Market

Bazaarvoice is looking for an extraordinarily talented individual to join our world‑class renewals/sales team. You have to be the type of person that craves a challenge and is unafraid to constantly push yourself outside your zone of comfort. We are looking for someone who has experience in renewals and also has exposure to upsells and cross‑sells. You have to be able to manage a broad territory and be able to carry the entire renewal and sales process from start to finish on your own merits and skills. This doesn’t mean we won’t be helping you – we absolutely will, but we believe strongly in a candidate that has the ability to play all of the important roles.

The ideal candidate will be someone with a strong record of achievement in a renewals/sales position within software as a service and/or other online based technologies.

What You’ll Do

Defend and sell a high‑ROI solution confidently

Demonstrate the value propositions of our products and services

Drive conversational discovery dialogue with the customer to reveal underlying pains and requirements

Convince the client’s IT personnel and be able to “talk shop” with them

Partner with the client’s marketing and merchandising staff and work through their organization to find the key decision makers

Work through the legal aspects of the contract with the client’s lawyer while leveraging our internal counsel to close the deal

Demonstrate passion and energy both externally with the customer and internally with cross‑functional teams

Consistently build and manage an effective pipeline and communicate proactively with leadership throughout each phase of the renewal/sales process

What You’ll Bring

1+ years relative experience in software, SaaS, or Internet marketing

Ability to identify target accounts, appropriate contacts within that account, and formulate strategies to both renew and generate more interest in Bazaarvoice

Ability to generate, qualify, and execute on renewals and opportunities in order to exceed revenue targets

Proven ability to articulate a vision that resonates with the customer and demonstrates value

Experience using two‑way discovery to uncover customer need and match solutions to that need

Ability to build trusting long‑term relationships

A strong understanding of business practices, industry trends, and competitors for each renewal/sales cycle

Effectively create and articulate ROI in the negotiation process to bring the utmost value to both the consumer and Bazaarvoice

Nice to Have

Selling into marketing departments up to CMO level would be a major advantage along with an understanding of social media and its impacts on business. If you don’t have this background you will need to convince us that you have the ability to learn these ropes quickly and bring a perspective that can easily be adapted.

Compensation: $150,000 – $200,000 a year. We consider multiple factors when determining compensation. The OTE (on target earnings) for this position is in the range listed above. Actual compensation may vary based on geographic location, work experience, market conditions, education/training, and skill level.

Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities.

The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.

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