About Bazaarvoice
At Bazaarvoice, we create smart shopping experiences that connect thousands of brands, retailers, and billions of consumers. We enable brands to collect user-generated content at unprecedented scale and deliver valuable insights from real-time consumer feedback.
Job Overview
We are looking for a highly motivated individual to join our world‑class renewals/sales team. The role focuses on renewals, upsells, and cross‑sells while managing the entire renewal and sales process from start to finish.
What You'll Do
- Defend and sell a high‑ROI solution with confidence.
- Demonstrate the value propositions of our products and services.
- Drive conversational discovery dialogue to uncover customer pains and requirements.
- Engage client IT personnel and communicate effectively.
- Partner with client marketing and merchandising staff to identify key decision makers.
- Navigate legal aspects of contract negotiations, working with internal counsel.
- Show passion and energy externally with customers and internally with cross‑functional teams.
- Build and manage an effective pipeline, communicating proactively with leadership throughout each renewal/sales phase.
What You'll Bring
- 1+ years of experience in software, SaaS, or Internet marketing.
- Ability to identify target accounts, appropriate contacts, and formulate renewal and upsell strategies.
- Proven ability to generate, qualify, and execute renewals and opportunities to exceed revenue targets.
- Strong communication skills to articulate vision, resonate with customers, and demonstrate value.
- Experience using two‑way discovery to uncover customer needs and match solutions.
- Ability to build trusted and lasting relationships.
- Solid understanding of business practices, industry trends, and competitors across renewal/sales cycles.
- Capability to articulate ROI in negotiation processes, delivering maximum value.
Nice to Have
- Experience selling into marketing departments up to CMO level, understanding social media impact on business.
Commitment to Diversity and Inclusion
Bazaarvoice provides equal employment opportunities (EEO) to all team members and applicants according to their experience, talent, and qualifications for the job without regard to race, color, national origin, religion, age, disability, sex (including pregnancy, gender stereotyping, and marital status), sexual orientation, gender identity, genetic information, military/veteran status, or any other category protected by federal, state, or local law in every location in which the company has facilities. Bazaarvoice believes that diversity and an inclusive company culture are key drivers of creativity, innovation and performance. Furthermore, a diverse workforce and the maintenance of an atmosphere that welcomes versatile perspectives will enhance our ability to fulfill our vision of creating the world’s smartest network of consumers, brands, and retailers.
The successful candidate will be required to complete a background check. We will provide additional information and obtain your written consent before proceeding.
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