Social Media Analyst

About Cronos Europa:
Cronos Europa is a leading IT and digital transformation partner dedicated exclusively to European Institutions and agencies, delivering mission‑critical solutions that shape Europe’s digital future. As part of the Cronos Group, one of the most innovative and fastest‑growing tech ecosystems in Europe, we benefit from a vast pool of expertise and cutting‑edge capabilities. With over 1,000 specialists across Belgium, Luxembourg, and the Netherlands, we combine deep institutional knowledge with strong engineering excellence to support long‑term, high‑impact EU programmes requiring reliability, scalability, and innovation.

About the job
We are currently looking for a Social Media Analyst to join our Cronos Europa Team and support the digital communication activities of European Institutions. You will play a key role in shaping how institutions engage with citizens across social media platforms, combining content creation, community engagement, and data‑driven insights.

Key Responsibilities
The main mission is to design, produce, distribute, and analyze digital communication campaigns targeting citizens.

This includes:

Act as platform lead for X and support emerging platforms

Create, edit, and adapt content (copywriting, proofreading, translation)

Monitor and moderate social media interactions in line with guidelines

Engage with citizens and manage online communities

Track posts, hashtags, mentions, and discussions

Analyse trends, narratives, and performance data

Produce reports and actionable insights to improve campaigns

Advise and support stakeholders on social media best practices

Provide training and insights to enhance digital presence

Contribute to content planning and communication strategies

Ensure consistency and localisation of content across teams

Your Profile

Proven experience (1-3 years) in social media management, digital communication, or content creation

Experience in community management and online moderation

Familiarity with analytics and reporting tools for social media performance

Strong writing, editing, and proofreading skills

Ability to adapt tone and messaging to different platforms and audiences

Solid understanding of social media ecosystems and digital trends

Analytical mindset with the ability to interpret data and translate it into actionable insights

Strong organisational and coordination skills

Ability to manage multiple tasks and work in a fast‑paced environment

Excellent command of English (both written and spoken)

Excellent communication skills with a strong sense of audience engagement

Ability to collaborate with diverse stakeholders and provide advisory support

Proactive, detail‑oriented, and solution‑driven mindset

If you wish to integrate a dynamic structure on a human scale while working with the latest technologies, don't wait anymore and join Cronos!

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