Ascentium Titling Documentation Specialist

Titling Documentation Specialist

At Ascentium Capital, the Titling Documentation Specialist functions as primary personal contact between sales associates, Ascentium Capital executives, credit, and customer service personnel on all loan/lease documentation. In addition, they serve as secondary contact for vendors and customers for questions about the loan/lease documentation.
Ascentium Capital, a division of Regions Bank, provides convenient access to financing for business equipment and technology and serves small organizations to Fortune 500 companies with programs that benefit manufacturers, distributors and direct to businesses nationwide. Our finance specialization covers several segments, including technology, healthcare, hospitality, franchise, commercial vehicles, and other markets. We strive to be the premier provider of customized finance programs that add value to our customers' businesses.
Primary Responsibilities
Prepares customer document package and titling documents, ensuring they are executed accurately, efficiently, and completed within established guidelines according to approval terms
Manages assigned documentation queue(s) to ensure proper workflow
Processes and oversees ownership transfers on titled assets, ensuring all legal and compliance steps are followed
Maintains knowledge of private party sale transactions related to titled assets and ensure proper documentation and ownership transfer
Verifies title documents for accuracy while monitoring accounts for potential fraud
Identifies situations in which original title documents are needed in lieu of copies
Ensures perfection documentation is in place for UCC filings and/or Lienholder add for titling
Reviews and maintains vehicle documentation and title information
Maintains confidentiality and protects sensitive customer data in accordance with bank policies and privacy regulations
Provides outstanding customer service (during outbound/inbound calls and while responding to voicemails, emails) when necessary, meeting service level agreements, and de-escalating situations
Requires properly prepared sales quotes/invoices are obtained to ensure correct vendor's, payee's and referral sources are funded
Communicates appropriately and effectively with all levels including management, credit associates, finance associates, and customers
Coordinates and provides Sales/External Vendor Partners with itemized lists of documentation and credit contingencies needed to close and fund the loan
Communicates with sales associates on documentation generation as well as terms and conditions, company procedures, and banking policies including KYC (Know Your Customer) and other regulatory requirements
Ensures compliance with applicable internal and external policies and regulations
Arranges loan in internal all in one financial operating system for booking into lease accounting system
Processes and scans all documents into image archive system according to company policies and procedures
Identifies fraud, discrepancies, and risks associates with customer and vendor documentation

collaborating with the Quality Control team when necessary
Meets monthly booked volume goals and Quality Control review standards, ensuring high level of accuracy and compliance
Maintain up-to-date knowledge of state vendor titling rules and guidelines to ensure compliance with state-specific requirements for titling
Stays abreast of high-level laws & requirements for perfecting liens and updating internal processes to align with state titling and form requirement changes
This position requires the tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.
Requirements
High School Diploma or GED
One (1) year of experience in lease, loan, or mortgage documentation
Preferences
Bachelor's degree
Basic knowledge of banking regulations and compliance, especially related to customer information and asset titling
Experience with account management software systems
Commercial/Consumer Titling experience
Skills and Competencies
Able to apply basic understanding of accounting principles, specifically related to financial transactions
Able to identify process improvement opportunities by participating in problem-solving activities
Adaptability to manage and navigate to evolving procedures and company policies
Outstanding proof-reading skills
Possesses basic understanding of the flow of title ownership
Strong ability to manage and resolve escalated issues effectively and professionally
Strong attention to detail and ability to identify inconsistencies or fraudulent indicators in documentation
This position may be filled at a higher level depending on the candidate's qualifications and relevant experience.
This role is not remote - Onsite (Kingwood, TX)
Position Type
Full time
Compensation Details
Pay ranges are job specific and are provided as a point-of-market reference for compensation decisions. Other factors which directly impact pay for individual associates include: experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.
The target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.
Job Range Target:
Minimum:
$41,902.50 USD
Median:
$49,883.40 USD
Incentive Pay Plans:
This job is not incentive eligible.
Benefits Information
Regions offers a benefits package that is flexible, comprehensive and recognizes that "one size does not fit all" for benefits-eligible associates. Listed below is a synopsis of the benefits offered by Regions for informational purposes, which is not intended to be a complete summary of plan terms and conditions.
Paid Vacation/Sick Time
401K with Company Match
Medical, Dental and Vision Benefits
Disability Benefits
Health Savings Account
Flexible Spending Account
Life Insurance
Parental Leave
Employee Assistance Program
Associate Volunteer Program
Please note, benefits and plans may be changed, amended, or terminated with respect to all or any class of associate at any time. To learn more about Regions' benefits, please visit the provided link.
Location Details

Ascentium Kingwood
Location:

Kingwood, Texas
Equal Opportunity Employer/including Disabled/Veterans