Ascentium Documentation and Funding Specialist

Job Description
At Ascentium Capital, a division of Regions Bank, the Titling Documentation Specialist functions as the primary contact between sales associates, executives, credit, and customer service personnel on all loan and lease documentation. Additionally, they serve as the secondary contact for vendors and customers regarding loan/lease documentation.

Ascentium Capital provides financing for business equipment and technology, serving small organizations to Fortune 500 companies. The finance specialization covers technology, healthcare, hospitality, franchise, commercial vehicles, and other markets.

Primary Responsibilities

Prepare customer document packages and titling documents, ensuring accurate execution and compliance with established guidelines and approval terms

Manage assigned documentation queue(s) to ensure proper workflow

Process and oversee ownership transfers on titled assets, ensuring all legal and compliance steps are followed

Maintain knowledge of private party sale transactions related to titled assets and ensure proper documentation and ownership transfer

Verify title documents for accuracy while monitoring accounts for potential fraud

Identify situations where original title documents are needed in lieu of copies

Ensure perfect documentation is in place for UCC filings and/or Lienholder add for titling

Review and maintain vehicle documentation and title information

Maintain confidentiality and protect sensitive customer data in accordance with bank policies and privacy regulations

Provide outstanding customer service during outbound/inbound calls and while responding to voicemails and emails, meeting service level agreements and de‑escalating situations

Ensure sales quotes/invoices are properly prepared to fund correct vendor, payee, and referral sources

Communicate appropriately and effectively with all levels including management, credit associates, finance associates, and customers

Coordinate and provide Sales/External Vendor Partners with itemized lists of documentation and credit contingencies needed to close and fund the loan

Communicate with sales associates on documentation generation as well as terms and conditions, company procedures, and banking policies including KYC and other regulatory requirements

Ensure compliance with applicable internal and external policies and regulations

Arrange loan in internal all‑in‑one financial operating system for booking into lease accounting system

Process and scan all documents into image archive system according to company policies and procedures

Identify fraud, discrepancies, and risks associated with customer and vendor documentation – collaborating with the Quality Control team when necessary

Meet monthly booked volume goals and Quality Control review standards, ensuring high level of accuracy and compliance

Maintain up‑to‑date knowledge of state vendor titling rules and guidelines to ensure compliance with state‑specific requirements for titling

Stay abreast of high‑level laws and requirements for perfecting liens and updating internal processes to align with state titling and form requirement changes

This position requires tracking of time and is eligible for overtime hours worked in excess of 40 per week under the Fair Labor Standards Act.

Requirements

High School Diploma or GED

One year of experience in lease, loan, or mortgage documentation

Preferences

Bachelor’s degree

Basic knowledge of banking regulations and compliance, especially related to customer information and asset titling

Experience with account management software systems

Commercial/Consumer Titling experience

Skills and Competencies

Able to apply basic understanding of accounting principles, specifically related to financial transactions

Able to identify process improvement opportunities by participating in problem‑solving activities

Adaptability to manage and navigate evolving procedures and company policies

Outstanding proof‑reading skills

Possesses basic understanding of the flow of title ownership

Strong ability to manage and resolve escalated issues effectively and professionally

Strong attention to detail and ability to identify inconsistencies or fraudulent indicators in documentation

Additional Skills and Competencies

Demonstrated ability to work effectively in a fast‑paced, deadline‑driven environment while managing multiple priorities

Strong documentation and organizational skills with exceptional attention to detail

Experience reviewing invoices, titles and supporting documentation

Knowledge of procedures, compliance requirements, and internal controls

Excellent written and verbal communication skills

Ability to analyze and identify discrepancies and resolve issues efficiently

Strong problem‑solving skills and a customer‑service‑oriented mindset

Accuracy and precision

Time management

Compensation Details
Pay ranges are job specific and are provided as a point‑of‑market reference for compensation decisions. Other factors which directly impact pay for individual associates include experience, skills, knowledge, contribution, job location and, most importantly, performance in the job role. As these factors vary by individuals, pay will also vary among individual associates within the same job.

Target information listed below is based on the Metropolitan Statistical Area Market Range for where the position is located and level of the position.

Job Range Target

Minimum:

$41,902.50 USD

Median:

$49,883.40 USD

Incentive Pay Plans:

This job is not incentive eligible.

Benefits

Paid Vacation/Sick Time

401K with Company Match

Medical, Dental and Vision Benefits

Disability Benefits

Health Savings Account

Flexible Spending Account

Life Insurance

Parental Leave

Employee Assistance Program

Associate Volunteer Program

Location Details
Ascentium Kingwood

Location
Kingwood, Texas

Equal Opportunity Employer/including Disabled/Veterans

Job applications at Regions are accepted electronically through our career site for a minimum of five business days from the date of posting. Job postings for higher‑volume positions may remain active for longer than the minimum period due to business need and may be closed at any time thereafter at the discretion of the company.

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