User Experience Interaction Designer

Job Description
OXJECTIVE•
User Experience Designer will work alongside our User Experience Team to design experiences
that make websites and applications user-friendly, intuitive, and will enhance user experience,
adoption, and conversions. The U• Designer will create workHows, and prototypes for corporate
websites and online platforms.
This position also requires timely and eWective communication and collaboration with other
designers and stakeholders.
Responsibilities•
L Create workHows, wireframes, prototypes, concept sketches, interaction designs, and user
Hows
L zork with the Experience Design (eader to optimi)e products and services, and create design
speci4cations
L Consider design from a holistic standpoint Ksystems, platforms, and channelsQ to create a
uni4ed user experience
L Use design thinking to innovate and solve problems
L Design and implement content creation and governance workHows and documentation
L Enhance user experience by creating seamless navigation through various digital platforms
L Determine information architecture and create sitemaps
L Audit and assess current state digital content and ecosystems, identifying strengths,
weaknesses, gaps, inconsistencies, and opportunities
L Perform stakeholder and client interviews to identify and understand user needs and business
objectives
L zorks closely with the analytics team to understand analytics data to provide a data driven
experience
L Develop and maintain U• design requirements for new digital content
L :elp to conduct user research and usability testing to ensure all designs meet user
requirements
L Collaborate with stakeholders to create intuitive, user-friendly online experiences, and
communicate design ideas and prototypes
L Receptive to feedback to help elevate the design and reach goals of the stakeholder and
users
L Understand product speci4cations and user psychology
L Find creative ways to solve U• problems Ke.g., usability, taxonomy, conversion optimi)ationQ
L :andle multiple concurrent projects with various project leads and have a Hexible, positive
attitude
L Collaborate actively as part of a multi-disciplinary team to envision concepts and
transformation of ideas into reality
L :elp to create documentation for IT developers and stakeholders
L Collaborate with product managers, developers, researchers, and designers
L Other duties as assigned by manager

5eep focused on long-term, strategic goals while executing against short-term objectives
Strive to develop and drive initiatives that align with key corporate values•
L Do the Right Thing
L Serve People
L Xuild Trust
L Simplify Everything
'uali4cations•
L 3-| years of experience designing for large, customer-facing websites
L A degree in Interaction Design, Experience Design, :uman-Computer Interaction, or related
4eld
L A working knowledge of Adobe • D, Figma, Miro, and zorkfront
L Pro4cient in wire-framing and comfortable producing concept sketches and user Hows
L A strong portfolio which demonstrates a wide range of work
L A good working knowledge of the Adobe Creative Suite
L Understanding of CMS basic principles
L Xasic understanding of :TM( and CSS
L Experience with user research and usability testing is a plus
L Experience with mobile and responsive design is highly desirable

L Understanding of design theory and concepts to create eWective visual communication with
hierarchy and balance Ktypography, color, space, contrastQ
L Xe willing to help teammates, share knowledge and experience with them, and learn from
them
L Ability to prioriti)e and manage several milestones and projects e• ciently
L Xe open to receiving feedback and constructive criticism
L Xe passionate about all things U• and other areas of design and innovation. Research and
showcase knowledge in the industryEs latest trends and technologies.
L Strong written and interpersonal communication skills when communicating with stakeholders
and clients