Customer Experience Represenative

Benefits:

401(k) matching
Dental insurance
Health insurance
Paid time off
Vision insurance

Join Our Growing Team at Septic Blue, Inc!

Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential.

Were expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center.

This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company!

Why Join Septic Blue?

We believe great service starts with great people. When you join our team, youll receive:

$18-20/hr based on experience
Clear opportunities for advancement we promote from within
Medical, dental, and vision benefits available on your first day
401(k) with company match
Paid vacation, sick time, and holidays (plus premium pay for worked holidays)
A supportive, team-oriented environment where your work matters

What Youll Do

As a Customer Experience Representative, youll be the first point of contact for our customers and a key part of delivering exceptional service. Responsibilities include:

Answering inbound calls and responding to customer inquiries with professionalism and urgency
Scheduling service appointments and coordinating logistics to ensure efficient service delivery
Providing accurate information about services, pricing, and timelines
Maintaining and updating customer records in our system
Resolving issues and ensuring customers feel confident and taken care of

This role is ideal for someone who enjoys problem-solving, staying organized, and keeping operations running smoothly.

What Were Looking For

1+ year of customer service experience (call center or home services experience is a plus)
Strong communication skills clear, friendly, and professional
Ability to multitask and stay organized in a high-volume environment
Comfort learning and navigating software systems (ServiceTitan experience is a plus)
A dependable team player with a strong work ethic

If youre looking for a stable company, a supportive team, and real opportunity for growth, wed love to hear from you.

REPLY TO THIS AD OR APPLY NOW:

https://intelliapp.driverapponline.com/c/teamonend?r=sbgaprimary&uri_b=ia_teamonend_670878788

About Septic Blue, Inc.

Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.

Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V