Customer Experience Represenative

Benefits:

401(k) matching

Dental insurance

Health insurance

Paid time off

Vision insurance

Join Our Growing Team at Septic Blue, Inc
Septic Blue is a leading provider of septic system services, specializing in septic tank pumping, inspections, repairs, and maintenance, has partnered with TeamOne Logistics, a workforce provider, to help maximize our growth potential.

We’re expanding and looking for detail-oriented, customer-focused professionals to join our team as Customer Service and Dispatch Representatives in our call center.

This is a full-time, direct-hire opportunity with excellent benefits and room to grow within our company!

Why Join Septic Blue?
We believe great service starts with great people. When you join our team, you’ll receive:

$18-20/hr based on experience

Clear opportunities for advancement — we promote from within

Medical, dental, and vision benefits available on your first day

401(k) with company match

Paid vacation, sick time, and holidays (plus premium pay for worked holidays)

A supportive, team-oriented environment where your work matters

What You’ll Do
As a Customer Experience Representative, you’ll be the first point of contact for our customers and a key part of delivering exceptional service. Responsibilities include:

Answering inbound calls and responding to customer inquiries with professionalism and urgency

Scheduling service appointments and coordinating logistics to ensure efficient service delivery

Providing accurate information about services, pricing, and timelines

Maintaining and updating customer records in our system

Resolving issues and ensuring customers feel confident and taken care of

This role is ideal for someone who enjoys problem-solving, staying organized, and keeping operations running smoothly.

What We’re Looking For

1+ year of customer service experience (call center or home services experience is a plus)

Strong communication skills — clear, friendly, and professional

Ability to multitask and stay organized in a high-volume environment

Comfort learning and navigating software systems (ServiceTitan experience is a plus)

A dependable team player with a strong work ethic

If you’re looking for a stable company, a supportive team, and real opportunity for growth, we’d love to hear from you.

REPLY TO THIS AD OR APPLY NOW
https://intelliapp.driverapponline.com/c/teamonend?r=sbgaprimary&uri_b=ia_teamonend_670878788

You may also call or text TJ at 678-447-7757

About Septic Blue, Inc.
Septic Blue, Inc. is a trusted leader in residential and commercial septic services. Our success is built on our commitment to excellent service, integrity, and teamwork.

Septic Blue and TeamOne Logistics are E.O.E. M/F/D/V

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