Program Coordinator - Advocacy

We are seeking a contractor to provide flexible operational support across our Customer Advocacy program. This role blends day-to-day program coordination with critical data management responsibilities, including file migrations, audits, and cleanup. It's a great fit for someone who is equally comfortable with content workflows and the behind-the-scenes data hygiene that keeps advocacy programs running at scale.

Responsibilities

Advocacy Program Support: Assist with sourcing and maintaining the customer advocate pipeline. Support 1:1 reference requests, track usage, and help maintain accurate customer attributes in the reference database.

Content & Asset Coordination: Support the workflow for customer success stories and other advocacy assets from initiation through publication. Coordinate across internal teams to keep projects moving.

Speaker & Event Support: Assist with speaker list management, outreach coordination, and logistics support for events.

File & Data Migration: Support the migration of advocacy-related files, records, and assets across platforms and systems. Document migration workflows and flag data quality issues.

Database & Program Audits: Conduct regular audits of the reference database and advocacy program records to ensure accuracy, completeness, and compliance with program standards. Identify and resolve duplicate, outdated, or missing records.

Process Documentation: Help document and maintain standard operating procedures for both program and data management activities.

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