Audience Data Operations Coordinator

Audience Data & Operations Coordinator
Department:

Digital

Reporting To:

Senior Director, Data and Audience Products

Employment Type:

Full-Time

Location(s):

Open (East Coast Preferred)

Work Arrangement:

Remote

Pay Transparency
The anticipated starting salary range is $70,000-80,000/yr. Salary will be determined by the education, experience, knowledge, skills, abilities and location of the applicant, as well as internal and external equity.

Benefits
Audacy offers a comprehensive benefits package to eligible employees, including health care coordination, medical, dental, vision, mental health, telemedicine, flexible spending accounts, health savings account, disability, life insurance, critical illness, hospital indemnity, accident insurance, paid time off (sick, flex‑time away/vacation days, personal, parental, volunteer), 401(k) retirement plan, legal assistance, life assistance program, identity theft protection, discounted home and auto insurance, and pet insurance.

Responsibilities

Audience & DMP Operations: Build and configure audience segments in our DMP and ad servers based on requests from Sales, Planning, and Account Management. QA and maintain existing segments, ensuring accuracy and proper taxonomy; work with third‑party data vendors to ensure segments remain current, correctly mapped, and performing to expectations. Troubleshoot audience delivery issues, partnering with Ad Ops and Engineering to diagnose and resolve problems quickly.

Liaison: Support day‑to‑day requests across Sales, Planning, Account Management, and the Audience Product team for all audience and data related needs. Coordinate client audience onboarding requests, provide clear instructions, answer questions, and keep Sales updated when segments are live. Track and elevate audience‑related support tickets to the appropriate teams, ensuring timely resolution and keeping stakeholders informed throughout.

Reporting & Cost Savings: Produce monthly reports on audience data usage, segment performance, data cost and margin; distribute month‑end data usage reporting to vendors. Monitor Audacy's first‑party data performance and report on cost savings from reducing reliance on third‑party alternatives. Assist with outstanding invoicing questions from vendors and reconcile data costs against usage.

GTM & Sales Enablement: Handle incoming RFP and data questionnaire requests from Sales, ensuring questions related to privacy, data practices, and audience methodology are completed accurately and returned quickly. Maintain Audacy's Audience Playbook, keeping products and workflows current for Sales and Operations. Test and QA new audience and data products, document results, flag issues, and support successful launch prior to client go‑live.

Qualifications

1–3 years of experience in digital advertising, ad tech, media, or data operations.

Bachelor's degree in Marketing, Business, Data Science, Communications, or related field.

Strong organizational skills with the ability to manage multiple priorities and deadlines across teams without dropping the ball.

Appreciation for data privacy and the importance of protecting listener data integrity.

Exposure to programmatic advertising and DSP platforms (e.g., The Trade Desk, DV360) is a plus.

More About You

The ideal candidate understands the importance of data privacy and is committed to protecting the integrity of Audacy's listener data in everything they do.

Self‑starter who can take initiative, work independently, and drive tasks to completion.

Clear communicator who translates technical concepts for non‑technical stakeholders.

Understanding of digital advertising ecosystems: programmatic, streaming audio, podcast, or display.

Experience maintaining key relationships with Sales, Planning, Account Management, Ad Operations, Engineering/Data Science, Audience Product Management, and Third‑Party Data & Identity Vendors.

EEO
Audacy is an Equal Opportunity Employer. Audacy affords equal employment opportunity to qualified individuals regardless of race, color, religion, sexual orientation, gender identity, national origin, age, disability, marital status, military or veteran status, or other classification protected by law. Audacy complies with all applicable laws and provides reasonable accommodations to qualified individuals with disabilities who need assistance in the online application process. For accommodation requests, call 1‑610‑660‑5614. Calls for any other reason will not be returned.

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