Exhibit Services Associate

RE+ EVENTS JOB DESCRIPTION Exhibit Services Associate Title: Exhibit Services Associate Reports To: Sr. Director , Sales FLSA Status: Exempt Supervisory Responsibility: None Location: Fully Remote (United States) About RE+ Events RE+ Events is a fast-paced, high-energy organization with a highly motivated team and an ambitious agenda. We play a pivotal role in supporting national energy independence by producing the renewable energy industry's most influential events convening the people, partners, and ideas accelerating the clean energy transition. We are a fully remote organization. Our team works from across the country, brought together by a shared commitment to the work we do and the industries we serve. We've built a remote culture that values clear communication, intentional connection, and trust and we travel together for events, offsites, and the moments that matter most in person. We design events that drive measurable industry growth. Proceeds from our events are reinvested into the continued expansion of the U.S. clean energy market through SEIA's and SEPA's research, education, and advocacy efforts. Our work has real consequence, and the team behind it operates accordingly with energy, intention, and a shared commitment to doing the work well. Position Summary The Exhibit Services Associate is the customer service backbone of our exhibitor and sponsor experience across RE+ Events' national and regional shows. This role owns the day-to-day relationship with exhibitors and sponsors from first inquiry through onsite execution ensuring every interaction reflects the standard our partners expect from RE+. This is a role for someone who genuinely enjoys helping people, takes pride in the small details that compound into a great experience, and thrives in the controlled chaos of live event execution. You'll work cross-functionally with sales, marketing, operations, and accounting, and you'll be on the show floor when it matters most. Essential Functions To be successful in this role, you'll need to deliver consistently across each of the areas below. Other duties may be assigned to meet business needs and organizational objectives Exhibitor Experience General Position Summary: The Exhibit ServicesAssociate willbe responsible forall customerservice relateditems for exhibitors and sponsors ofRE+and regional events. Will alsobe responsible forvariousshow floor operations items and any other administrative functions as needed.This role will also support the management of meeting room inventory, reservations, and client coordination to ensure a seamless experience forexhibitingand sponsoring companiesutilizingmeeting space. Essential Functions/Major Responsibilities: To be successful in this position, you must be able to perform each essential duty and responsibility satisfactorily. Other duties as assigned to meet business needs and organizationalobjectives. Customer Experience & Exhibitor Support Lead theRE+sales teams customer service efforts by supporting exhibitors with customer service inquiries, welcome letters, deadline reminders, forms collection, etc., ensuring excellent customer service, quality control, and consistency of exhibitor experience forRE+and regional events Serve as the key resource for exhibitor questions related to Freeman exhibitor service kits for RE+ and regional events. Meeting Rooms & Reservation Management Oversee all aspects of meeting room reservations, including handling inquiries, confirming bookings, resolving conflicts, andmaintainingaccurate, up-to-date records within the reservation system. Manage inventory of all meeting spaces, including affiliate roomsat various hotels, modular build-out rooms, and meeting rooms within the Las Vegas Convention Center (LVCC), ensuringaccuratetracking andoptimalutilization. Serve as the primary point of contact for exhibitors and sponsorsutilizingmeeting space, ensuring clear communication anda high levelof customer service throughout the planning process. Serve as the onsite point of contact for meeting room coordination, ensuring schedules run smoothly and resolving logistical issues as needed. Produce rooming lists, generate usage andutilizationreports, and process meeting-related invoices ina timelyandaccuratemanner. Identifyopportunities tooptimizemeeting roomutilizationand enhance the exhibitor and sponsor experience. Act as the primary liaison between RE+ and Freeman for meeting room services and exhibitor support, managing the ordering process for AV, F&B, and room setup through Freeman materials and systems What We're Looking For Assistwith the facilitation and implementation of variousRE+show floor operations elements Assistwith onsite sales, on-floor show attractions and show floor events, as needed. Sales Support as necessary Any otheradministrativefunctions, as needed Education / Experience / Attributes: Bachelors degree or equivalent work experience Excellent time management, organizational, and communication skills Demonstrablecustomer orientedattitude Strong oral and written communications skills Attention to detail Knowledge,SkillsandAbilities: Ability to take initiative and work independently while functioningwithin a small team environment Experience in meetings & events industry, specifically with a largetradeshowis a plus Experience withMap Your Showand Salesforce strongly preferred Knowledge of Salesforce, information systems, including association databases,maintainingevent websites, data collection and analysis, and/or formal report development preferred Required Skills & Qualifications: Exceptional organizational skills and attention to detail, particularly in booking, scheduling, and managing multiple meeting requests. Strong communicationand customer service skills, with the ability to effectively support both external clients and internal stakeholders. Proficiencyin Microsoft Office Suite (Excel, Word, Outlook), with the ability to manage schedules, reports, and data accurately. Strong time management skills with the ability to handle multiple priorities simultaneously and meet tight deadlines in a fast-paced environment. Interpersonal Contacts: This position reports directly to theSr. Director ofSalesand will work closely withcolleagueson the sales, marketing, education,operationsand accounting teams. Job Conditions: RE+ is a virtual-first office. Physical officeoptionin Arlington, VA. Full time telework is our standard with intermittent in-person gatherings. Some travel (15%) and non-traditional work hours (i.e., after hours, weekends, and holidays)required. Thistravelwill also includeevent execution and onsite support. Must be able to lift and carry a minimum of 40 pounds and to physicallyparticipate in the movement, set-up, and storage of event-related items/materials. RE+ Eventsis afast paced, high-energy organization witha very ambitiousagenda and a staff that is highly motivated. This position may experience high work demands under very tight timelines. There will be opportunities to grow the position as the organization grows. To perform this job successfully, an individual must be able to perform each essential duty satisfactorily within the context of the work environment and physical demands described above.Likewise, qualifications listed are representative of the knowledge, skills, and abilities required to perform the positions essential functions.Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Us RE+ Events (formerly Solar Energy Trade Shows, LLC ?(SETS) is the management company formed in October 2009 by? Solar Energy Industries Association ?(SEIA) and?Smart Electric Power Alliance (SEPA) to raise the bar for solar energy trade events, producing Solar Power International, a top 100 trade show, as well as 14 international and regional events. We play a pivotal role in supporting our national energy independence.?RE+ Events has a staff of 20 employees and an annual budget of $20 million. SETS offers an excellent benefits package. RE+ Event products are already excellent, andwerecommitted to making them even better by transforming our adult education programs from speaker-centric lectures to adult interactive learning programs. We recognize that effective learning requires moving away from passive consumption to moving toward an environment that encourages active participation. Our evolving education programs will better serve our attendees by being moreengaging. RE+ Events is a fast-paced, high-energy organization witha very ambitiousagenda and a staff that is highly motivated. This position may experience high work demands under a very tight timeline. At RE+ Events, all hands are on deck to support and strategizetogether,both operational and strategic knowledge at all levels areutilized. The goal is to provide a conducive environment that promotes teamwork. RE+ Events is an Equal Opportunity Employer. This company does not and will not discriminate in employment and personnel practiceson the basis ofrace, sex, age, handicap, religion, nationaloriginor any other basis prohibited by applicable law. Hiring,transferringand promotion practices are performed without regard to the above listed items. PandoLogic. Keywords: Exhibition Manager, Location: REMOTE, OR - 97458

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