Talent Systems and Optimization

Day (United States of America)Talent Systems and OptimizationThe Manager, Talent Systems & Optimization serves as the strategic and operational lead for talent-related HR technology, systems optimization, and process improvement initiatives within Human Resources. This role is responsible for supporting, enhancing, and optimizing HR systems with an initial focus on Workday Recruiting, Talent, Learning, and Onboarding while driving scalable solutions that improve operational efficiency, user experience, reporting, data integrity, and overall system functionality. This role is focused on long‑term operational ownership and internal capability‑building rather than project‑based delivery.This position partners closely with HR leadership, operational leaders, IT, and end users to identify process gaps, troubleshoot complex issues, support system enhancements, and lead ongoing optimization efforts following Workday implementation. This role will help strengthen internal system expertise, governance, testing practices, documentation, and long‑term, sustainable support structures. As organizational needs evolve, this position will support broader HR technology initiatives, process standardization, integrations, reporting enhancements, analytics, and continuous improvement efforts across additional HR functional areas aligned to Halifax Health operational priorities.HRIS Administration & Workday SupportSupport Halifax Health’s HRIS environment, including system configuration, maintenance, and optimization across functional areas such as Core HCM, Benefits, Compensation, Talent, Recruiting, and related modulesPartner with Halifax Health HR leaders and operational teams to gather requirements, evaluate business needs, map processes, and recommend scalable system solutionsSupport HR systems security administration activities, auditing, and access-related process coordination as assignedProvide functional support for talent-related processes, including talent profiles, performance workflows, succession-related configuration support, and other employee lifecycle transactions as applicableMonitor system performance, troubleshoot issues, and coordinate resolution to ensure data integrity, usability, and continuity of service for Halifax HealthMaintain system documentation, process maps, and standard operating procedures related to HRIS workflows and support activities aligned to Halifax Health operational prioritiesImplementation, Testing & OptimizationParticipate in HRIS implementation and enhancement initiatives, including requirements analysis, solution design, configuration, testing, data validation, and deployment supportDevelop and execute test scripts for unit, end-to-end, and user acceptance testing to validate system functionality, integrations, and business outcomesCreate, modify, and support reports, dashboards, and data outputs that provide meaningful workforce and operational insightsTrack, troubleshoot, and resolve defects and system issues in partnership with internal stakeholders, vendors, and technical teamsSupport release readiness through coordination of testing timelines, configuration updates, issue resolution, and go-live preparationIdentify opportunities for process improvement and leverage HRIS functionality to improve efficiency, user experience, and operational outcomesOwn and coordinate HR systems testing practices, including coordinating unit, end‑to‑end, and user acceptance testing (UAT) activities across stakeholdersSupport release coordination activities including testing coordination, issue tracking and resolution, and post‑implementation stabilizationPartner with HR leaders and operational teams to identify opportunities for process improvement, automation, and enhanced system functionalityAssist in establishing sustainable HR systems governance, documentation standards, and operational support practices for Halifax HealthStakeholder Support, Training & DocumentationServe as a key point of contact for HRIS-related questions, issue resolution, and functional support for HR teams, leaders, and end usersCreate and maintain user guides, training materials, deployment documentation, and knowledge transfer resources to support adoption and effective system use in partnership with HR leadershipCommunicate system changes, enhancements, and process updates clearly to stakeholders across the Halifax Health systemProvide functional guidance and end-user support related to Workday Recruiting, Talent, Learning, and Onboarding processes at Halifax HealthSupport change management and user adoption efforts through training, documentation, and operational partnershipReporting, Data Integrity & ComplianceSupport HRIS reporting, auditing, and data validation activities to ensure system accuracy, completeness, and compliance aligned to Halifax Health operational standardsAssist with maintaining data integrity through regular review, reconciliation, and correction of system records aligned to Halifax Health operational priorities as neededSupport security administration activities, including role-based or user-based access updates, auditing, and adherence to internal controls as assignedDocument system changes, testing outcomes, and support activities to maintain audit readiness and operational transparencyAdhere to Halifax Health policies, procedures, confidentiality requirements, and data governance standards at all timesProject Coordination & Continuous ImprovementSupport project planning activities, milestone tracking, issue follow-up, and cross-functional coordination for HRIS initiatives and system changesCollaborate with vendors, internal teams, and stakeholders to support implementation, enhancement, integration, and issue resolution activitiesRecommend and support continuous improvement efforts that enhance HR processes, system usability, service delivery, and user adoptionStay current on Workday and other HR technology functionality, releases, and best practices to inform recommendations and support system evolutionSupport additional responsibilities as assigned to meet departmental needsBachelor’s degree in Human Resources, Information Systems, Business, Computer Science, or related field required; Master’s degree preferredThree (3) or more years of experience supporting HR technology platforms in a systems, analyst, consulting, or HR operations environment requiredExperience supporting Workday implementation, optimization, configuration, testing, deployment, or post-production support activities requiredExperience supporting one or more HR functional areas including Recruiting, Talent, Learning, Onboarding, Core HCM, Compensation, or Benefits preferredExperience with business process analysis, workflow optimization, system testing, defect resolution, and user acceptance testing (UAT) preferredExperience supporting HR systems in a complex enterprise or healthcare environment preferredExperience partnering with stakeholders to translate operational needs into sustainable system solutionsStrong analytical, troubleshooting, and problem-solving skills with attention to detail and data integrityAbility to communicate technical concepts effectively to operational and non-technical stakeholdersProficient in Microsoft Office applications including Excel, Outlook, and WordSKILLS, EXPERIENCE AND LICENSURE:Knowledge of HRIS platforms such as Workday, PeopleSoft, SAP SuccessFactors, or similar enterprise systemsExperience supporting Workday modules including Core HCM, Benefits, Compensation, Talent, and RecruitingStrong analytical, problem-solving, and data validation skills with attention to detail and data integrityExperience with report writing, advanced reporting, dashboards, and analysis to support HR and business decision-makingExperience with system configuration, testing, troubleshooting, defect resolution, and release supportUnderstanding of HRIS security concepts, including role-based and user-based security administrationFamiliarity with integrations, vendor coordination, and cross-functional project supportKnowledge of process mapping, project coordination, and continuous improvement methodologies such as Agile or similar approachesStrong written and verbal communication skills with the ability to explain technical concepts to non-technical usersHigh level of discretion and confidentiality in handling employee and organizational data
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