Field Service Representative - Industrial Drives

For this U.S. based position, the expected compensation range is $68,000 - $102,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits), flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro‑rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

Schneider’s

Industry Services Field Service Representatives

play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third‑party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers, customer focused, and passionate about the work they do. They are the future of Schneider Electric.

We are proud to offer all Field Service Representatives direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home‑based flexible work schedule with a 40‑hour guarantee plus overtime.

This Field Service Representative position will sit within our U.S. Services business, specifically our

Industry Services

team. Our Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.

Typical Responsibilities

Servicing, installing, and repairing customer equipment.

Performance of warranty work and start‑up service.

Perform startup/commissioning on Schneider Variable Frequency Drives.

Testing, calibration, checking, correcting, adjusting, and part component replacement services on customer drive products.

Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams, and test instruments/equipment.

Technical support in product service, product training, and applications including on‑site audits.

Support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays; exposure to a continually evolving catalog of products.

Document all required information for each site (technical report).

Additional Responsibilities

Analyzing complex problems in equipment and machinery and interpreting maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.

Assist in developing design modifications and implementing modifications, providing installation support for the modifications.

Develop and implement training courseware and provide training to customers and other service representatives.

Travel for both training and to support job site requirements in other areas.

Qualifications

Vocational education, military training, or transferable experience in electronics, electrical theory, or a similar discipline.

2+ years of relevant mechanical, electrical, and/or power distribution service experience; technical proficiency in electronic/electrical component theory.

Experience with Variable Frequency Drives.

Experience writing reports and competency in presenting information and responses to managers, clients, and customers.

The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.

The ability to define problems, collect data, establish facts, and draw valid conclusions.

Experience in testing, maintenance, and/or upgrades in some or all of the following areas: low or medium voltage switchgear; transformers; relay protection systems; control systems.

The ability to interpret blueprints and other service documents, including various electrical drawings.

The capacity to move service equipment weighing up to 50 pounds.

Onboarding and Benefits
Within your first 90 days, you’ll experience a unique, team‑oriented welcome with two weeks of in‑person training at our state‑of‑the‑art training facility in Dallas, TX, with all expenses paid. Upon return from your on‑site visit, you’ll continue with online training and will be paired with a local area mentor to receive on‑the‑job training and continue your onboarding journey with us.

Schneider Electric offers an inclusive benefits package to support all employees, including flexible work arrangements, paid family leaves, 401(k) + match, well‑being programs, holidays, paid time off, military leave benefits, and more.

Hear from one of our Field Service Representatives who loves her job and working with her customers: https://www.youtube.com/watch?v=CAKJVzjVMTA

Equal Opportunity Statement
Schneider Electric is an Equal Opportunity Employer. It is our policy to provide equal employment and advancement opportunities in the areas of recruiting, hiring, training, transferring, and promoting all qualified individuals regardless of race, religion, color, gender, disability, national origin, ancestry, age, military status, sexual orientation, marital status or any other legally protected characteristic or conduct.

We uphold the highest standards of ethics and compliance, and our Trust Charter demonstrates our commitment to ethics, safety, sustainability, quality and cybersecurity, underpinning every aspect of our business and our willingness to behave and respond respectfully and in good faith to all our stakeholders. You can find out more about our Trust Charter.

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