Account Manager

About the Role
The Account Manager will own and manage a portfolio of mass market seller accounts thereby significantly scaling them on the marketplace. This role requires a hands‑on, data‑driven professional who can build deep seller relationships, drive competitive business growth, and deliver exceptional customer experience through strategic seller enablement. The AM will act as a trusted business advisor to sellers, helping them scale their business while achieving organizational goals.

Key Job Responsibilities

Competitive Pricing & Negotiations

Conduct pricing benchmarking against competitor platforms to identify gaps

Negotiate with sellers to achieve competitive price points that drive conversions

Track and improve competitively priced products across managed catalog

Educate sellers on unit economics and sustainable pricing strategies

Selection Growth — New Product Launches

Identify high‑demand product gaps and recommend new selection to sellers

Drive live selection growth by onboarding new products month‑over‑month

Ensure listed products remain active, buyable, and optimised for discoverability

Business Growth & Market Share Expansion

Own revenue growth targets for assigned seller accounts

Build and execute strategic account plans to grow shipped units, GMS, and daily run rate

Improve seller’s traffic share, glance views, and conversion rates

Promotional Enablement

Enable sellers on Advertising, Deals, Coupons, and Buy X Get Y offers

Track promotion adoption rate and measure incremental revenue impact

Educate sellers on self‑serve promotional tools and best practices

End‑to‑End Account Ownership

Serve as single point of contact for all seller needs

Conduct regular business reviews with performance insights and recommendations

Monitor seller health metrics and proactively resolve risks

Collaborate cross‑functionally to unblock seller growth

Basic Qualifications

1+ years of sales experience

Bachelor’s degree

Preferred Qualifications

Bachelor’s degree in management, business administration, economics, engineering, marketing

Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.

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