Media Tech

Worker Type: Employee
The Media Tech perform media rotations, offsite vaulting, ticket monitoring and management, and other related functions associated with managing tape library and tape operations for both mainframe and server environment. This also includes media management within ATLs and media servers, loading and unloading drives and maintaining basic functionality for use. They also send and receive media, perform troubleshooting and report hardware issues.
Responsibilities

Submit the daily requests in a timely fashion unless auto generated.
Provide reports on SLA accuracy.
Provide monthly reports from vendors pertaining to tape rotations and offsite storage.
Monitor all Libraries ejects promptly.
Perform Vault ejects to complete daily vaulting task.
Perform UDP, Mainframe, and AS400 scans.
Complete vault paperwork accurately as dedicated by Ensono procedures.
Follow all procedures for handoff to offsite providers.
Verify incoming vault tapes.
Perform floor mounts as needed.
Monitor Service Now ticket queue and respond as required.
Update all tickets accurately.
Monitor Email and respond appropriately.
Check UDP and AS400 scratch levels and add tapes as needed.
Update SLA report accurately 100% of the time.
Daily task deadlines take priority.
Handle tape freezes and prep tapes for DR exercises as needed.
Perform Daily Shift Turnover.
Work on tape operation projects as assigned.
Perform all scheduled Client and Vendor escort activities.
Qualifications

Previous Experience working in a medium to large-scale computer data center environment is desired.
Experience working with Tape Media, Libraries, tape drives, storage units and management software.
Excellent listening and communication skills.
Self-motivated, with high energy and an engaging level of enthusiasm.
Primary Location City/State: Downers Grove, IL - Finley, Illinois
Additional Locations (if applicable):
Ensono is an Equal Employment Opportunity Employer. Ensono provides equal employment opportunities to all qualified applicants without regard to race, color, religion, national origin, ancestry, citizenship status, sex, marital status, pregnancy, age, disability, genetic information, sexual orientation, gender identity or expression, veteran status, military status, or any other status protected by applicable law.
Ensono helps IT leaders be the catalyst for change by harnessing the power of hybrid IT to transform their businesses. We drive digital transformation by enabling increased agility and scalability through the modernization to public cloud. Our broad services portfolio from mainframe to cloud, powered by an intelligent governance platform, is designed to help our clients operate for today and optimize for tomorrow. We are award-winning certified experts in AWS and Azure and recognized as Microsoft Datacenter Transformation Partner of the Year. Ensono has over 2000 associates around the world and is headquartered in greater Chicago. Visit us at www.ensono.com. In June 2018, Ensono acquired the hosted data center business of Wipro. Our company and community is one that focuses on philosophy of we win together. Our job opportunities will stretch your limits and expose you to cutting edge technologies whether you’re an engineer, developer, products guru, systems and security expert, sales and consulting executive, or an intern looking to gain real experience with a company that will make your résumé — and you — stand out.
If you are interested in applying for employment with Ensono and need special assistance or an accommodation to apply for a posted position, contact our recruiting department at 1-800-729-1501. We highly recommend for you to create an account to monitor your resume submissions. Click on the Sign In link above to create an account or sign up at the end of your application. Thank you!

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