Marketing Operations Manager

Zen Media is the go-to

B2B marketing and PR agency

helping enterprise software, healthcare technology, professional services, and manufacturing brands achieve measurable growth and market leadership. By combining

strategic content, leveraged media relations, and dynamic social amplification , we help our clients influence discerning buyers, shorten sales cycles, and drive ROI. Our work has been featured in leading publications such as Forbes, Fast Company, Ad Age, and The Wall Street Journal, and we have helped clients double their industry dominance and achieve profitable exits.

Role Overview
We are seeking a

Director of Marketing & Operations

to lead and oversee Zen Media’s day-to-day marketing initiatives and operational efficiency. This role is ideal for a professional with a proven background in

B2B marketing , operational management, and team leadership. The Director will be responsible for driving marketing strategy, managing client-facing campaigns, ensuring delivery excellence, and overseeing internal operations to support Zen Media’s continued growth.

The ideal candidate will be an

excellent communicator , remain

calm and confident under pressure , and bring experience in

leading and motivating high-performing teams .

Key Responsibilities

Lead and manage Zen Media’s

marketing and operational strategy , ensuring alignment with company goals.

Oversee execution of

B2B marketing campaigns

across PR, digital, content, and paid media channels.

Manage and mentor cross-functional teams to ensure

excellence in delivery and client satisfaction .

Develop and refine

operational processes, workflows, and reporting structures

to drive efficiency.

Collaborate with leadership to set

KPIs and performance goals

for both marketing and operations.

Provide

regular performance reports and insights

to executive leadership and clients.

Ensure timely and high-quality delivery of client campaigns, projects, and initiatives.

Partner with sales and account teams to support

client acquisition, retention, and revenue growth .

Represent Zen Media with professionalism and authority in client-facing communications.

Qualifications

Calm, confident leadership style

with the ability to manage complex projects and client expectations.

Proven track record (7+ years) in

marketing and operations leadership , ideally within B2B or agency settings.

Experience in

managing and scaling teams , with a focus on collaboration and accountability.

Strong knowledge of

B2B marketing strategies, digital channels, and PR integration .

Preferably has a

personal portfolio

of past marketing/operations work demonstrating measurable impact.

Solid organizational and problem-solving skills with a results-oriented mindset.

Ability to thrive in a

fast-paced, remote-first environment

while managing multiple priorities.

Translating CEO vision into clear, actionable execution across marketing and operations

Balancing strategic leadership with hands-on operational ownership

Leading B2B marketing initiatives while ensuring performance and delivery quality

Improving and scaling internal processes, workflows, and execution systems

Operating as both a leader and an active contributor, not only a supervisor

It’s a plus if you have:

Experience in

enterprise, SaaS, professional services, or manufacturing industries .

Familiarity with

PR-driven marketing models

and earned/shared media strategies.

Previous success in

operational scaling of a digital or PR agency .

Advanced knowledge of

project management tools, CRMs, or automation systems .

What’s Your Next Step?
If you are a seasoned leader who combines

strategic marketing expertise with operational excellence , we’d love to hear from you. At Zen Media, you’ll have the opportunity to lead a talented team, partner with

high-growth B2B clients , and directly impact our company’s success and client outcomes.

#J-18808-Ljbffr