Program Manager

Position Description: Program Manager

Will ensure the Program Management needs of all clients are met and maintained through the following:

Ensure all Program clients receive appropriate treatment, clinical case management, healthcare and educational/recreational services
Ensure program compliance with licensing, contract requirements and applicable law and policies
Apprise Vice President of Residential Programs a of all relevant Program date and trends.
Apply knowledge of WHS programs/services, including applicable licensing regulations and other collaborative entities.
Coordinate with Staff Development Team to ensure training and development requirements are met.
Will provide all required data, reports and outcome/PQI information as assigned.

Will also provide support to the program’s staffing team in the following ways:

Participate in various training programs and weekly team meeting with personnel.
Directly supervise
Will ensure that all Recipients of Care/Clients are treated in a dignified, safe, ethical and professional manner and will act as a Mandated Reporter.
Will coordinate written and verbal communication between members of the treatment team including but not limited to: Agency Personnel, Recipients of Care/Clients, Family members, Community Partners, Court/MIDHHS and or other appropriate entities.
Excellent working knowledge of computer skills including Microsoft Office

Direct Report:

The Program Manager will report directly to the Vice President of Residential Programs.

Specific Qualifications

Master’s degree in a human behavioral science, education, business administration, or public administration and 2 years of experience in a child caring institution or child placing agency or equivalent organization preferred. A bachelor’s degree with a major in education, a human behavioral science, business administration, or public administration and 4 years of post-bachelor’s degree experience in a child caring institution or child placing agency or equivalent organization required
Completion of Therapeutic Crisis Intervention (TCI) seminar provided by the agency, with ability to apply and preform TCI techniques
Excellent verbal and written communication and organizational skills
Valid Michigan drivers and chauffer’s license or ability to obtain chauffer’s license
Proficiency in WHS technology platforms and applications
American Red Cross CPR and First Aid Certification
Please be advised that the information above is meant to be a brief informational outline regarding the specific position vacancy. Additional information regarding full duties will be provided during the interview process.

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