Outbound Member Experience Pro II - Digital Engagement

Partners Federal Credit Union is seeking an Outbound Member Experience Professional (MEP) II to enhance the digital member experience. You will proactively engage with members through calls and digital outreach, focusing on their needs and ensuring satisfaction with PFCU’s services.
The ideal candidate has 2-5 years of outbound call center experience and strong sales skills. A high school diploma is required, along with NMLS certification. This role offers flexible shifts and a comprehensive benefits package.

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