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Account Manager - Kroger Omnichannel

C.A. Fortune, Multiple locations

Pay: $75,000-$75,000/yr

Job type: Full Time


At C.A. Fortune, we aspire to maintain our position as the nation’s leading consumer brands agency. We realize how fortunate we are (pun intended) to offer comprehensive solutions to our clients. From sales management to marketing, all the way down to insights and e-commerce, our boutique service model offers a breadth of services to our clients.

Who We Are
People. Passion. Purpose. Our people are the core of our business. Our unique boutique service model allows our people to follow their passions with a purpose, all while delivering excellent services to our clients. We are committed to living out our values. We are fearless and curious innovators who lead with solutions, empower others, and do the right thing, always. We are a family-first organization and recognize the importance of a healthy and flexible work-life balance, a positive support system, and the power of diversity and inclusion.

Overview of the Role

The Account Manager, KrogerOmnichannel role will act as a360 accountmanager for the C.A. Fortune client base across Kroger and Kroger’s digitaland marketingecosystem, including Kroger.com and retailer media platforms.

Fully remote but if local to Chicago, IL will observe a hybrid schedule (3 days in-office)
Salary: $75,000 - $85,000, based on experience, qualifications, and skills.

Minimal overnight travel required - less than 10%

At C.A.we’renot looking for perfection, just people that want to commit to us and grow their careers long-term. We are on a mission to build better brands that inspire healthier lifestyles for consumers and their families. Ifyou’relooking for a sign to apply, here it is!

What You’ll Do at C.A. Fortune

Partner with internal C.A. Fortune teams to develop organizational expertise for Kroger and Kroger’s omnichannel ecosystem

Provide insights into key metrics and performance trends across Kroger’s in-store and digital business

Support planning and execution of marketing, advertising, and promotional efforts across Kroger platforms

Create operating standards for managing client businesses both online and in-store within Kroger

Act as a 360 Account Manager for C.A. Fortune client base across Kroger and Kroger.com

Develop and execute plans to drive ROI through performance-based and brand-building strategies

Represent client intereststoKroger, 84.51°, and Kroger Precision Marketing (KPM)

Analyze and report on client business results tied to Kroger digital initiatives and retail media programs

Share overall understanding of Kroger’s omnichannel ecosystem, including Pickup & Delivery, loyalty, and retail media

Supportnew itemsetup, pricing, digital shelf optimization, SEO, content syndication, and digital advertising initiatives

Collaborate cross-functionally with sales, insights, and media teams to support joint business planning and retailer growth strategies

What You Should Bring to the Table

Strong knowledge of the consumer products industry (specifically food products)

4-year bachelor’s degree, and/or similar industry experience

Proficient with all necessary computer-based programs (Outlook, Word, Excel, PowerPoint, SharePoint)

Understanding of Kroger systems and platforms including Kroger Precision Marketing (KPM), Kroger Ad Platform (KAP),Prism,Stratum, Market6, and Kroger’s broader digital ecosystem

Familiarity with omnichannel retail strategies including Pickup & Delivery, loyalty marketing, and retail media

You Will Stand Out if You Have

PreviousKroger (in-store or digital) experience

Familiarity with Kroger systems includingPrism,Stratum, KPM, KAP, or 84.51° tools

Account management experience directly supporting Kroger

Experience managing retailer media campaigns or omnichannel marketing initiatives within grocery retail

PTO and sick days

11 paid company holidays per year

1 floating holiday

3 months fully paid parental leave (regardless of gender)

Medical, dental, and vision

Paid company life insurance

401k with company match

Summer hours (half day Fridays from Memorial Day thru Labor Day)

Work from home flexibility

Come As You Are
C.A. is committed to making our company more inclusive. Diversity fuels our innovation and better connects us to our clients, our colleagues, and our communities. Based on research, we know that women and other marginalized groups tend to apply to roles only when their experience perfectly matches the job description. That said, we encourage you to apply if you meet the majority of qualifications, especially if this role aligns with your career trajectory.

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