Customer Experience Specialist — Offshore Support Lead

Nfinity Athletic is seeking a highly organized Customer Experience Specialist responsible for managing customer communication, ticket resolution, and support operations. This role requires fast, professional communication with customers to resolve issues while assisting in managing offshore support staff.
The ideal candidate has at least 2 years in customer service or similar fields, with strong problem-solving skills and familiarity with tools like Zendesk and Shopify.

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