Relationship Manager

We’re looking for a Relationship Manager to join our Commercial team to help us unleash the potential of every business.

About the role
As a Relationship Manager, you will collaborate with C‑suite level finance, legal, and technical groups within a global fintech environment and provide industry‑leading solutions to our strategic accounts.

What you’ll own

Cross‑sell products and services.

Manage and grow a portfolio of top Korean/Japan enterprise merchants, as well as other strategically significant APAC‑to‑Global merchants.

Serve as a trusted advisor and industry expert.

Act as an extended member of our merchants’ payment teams.

Ensure alignment of merchant technology and business strategies.

Focus on account retention and continued revenue growth.

Perform analytical work to provide data deep dives for our merchants.

Other related duties assigned as needed.

What you bring

Extensive experience in account management with commercial acumen.

At least 5 years of experience interacting and partnering with senior management.

Keen interest in payments and technology.

Proficiency in Korean and/or Japanese languages is an added advantage (but not a must).

It’s a bonus if you have

Experience learning about or aligning with organizational values and behaviors.

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