Fleet Account Executive

Job Summary

Sales associate for new or used vehicles to commercial/fleet customers at a profit while ensuring customer satisfaction.
Responsibilities

Meet dealership sales goals.
Greets customer and determines make, type, and quality of vehicle desired.
Explains features and demonstrates operation of vehicle in showroom or on road.
Suggests optional equipment for customer purchase.
Computes and quotes sales price, including tax, trade‑in allowance, and discount.
Completes paperwork accompanying vehicle sales, including sales slip or sales contract.
Arranges for delivery and registration of vehicle.
Researches availability of models and optional equipment.
Engages in business development.
Addresses customer concerns.
Maintains CSI at or above company standards.
Maintains an organized, clean and safe work area.
Participates in required training.
Records all hours worked accurately in time‑keeping system.
Follows Safeguards rules and regulations.
Demonstrates company’s core values.
Complies with company policies and procedures.
Observes all federal, state, local, and company safety rules and regulations.
Other duties as assigned.
Qualifications

Education

GED or high school diploma (preferred). Associate degree, Bachelor’s, Master’s, or Doctorate acceptable.

Experience

Prior sales and/or customer service experience.
Up to 3 years of automotive sales experience.
3–5 years and 5+ years experience options.

Certificates and Licenses

Valid driver’s license.
Automobile salesperson license.

Computer Skills

Intermediate knowledge of Microsoft Office.
Ability to learn web applications for customer management.

Communication Skills

Ability to understand and follow instructions.
Effective communication with customers and coworkers.

Attendance Requirements

Regular and predictable attendance.
Shifts may include evenings, weekends, and holidays.

Physical Demands and Environment

Standing, walking, sitting; frequent movement on lot and indoors/outdoors.
Test drives may require driving customer around.

Other Skills

Verbal and writing ability: read, comprehend instructions, correspondence, write presentations.
Math: add, subtract, multiply, divide.
Reasoning: apply common sense, handle standardized situations.

Core Values

Servant Leadership
Teamwork through Trust & Respect
Diversity
Integrity
Commitment to Customer Enthusiasm
Passion for Winning
Accountability at All Levels
Commitment to Continuous Improvement

Equal Opportunity Employer

Hendrick is an Equal Opportunity employer. Minorities, women, veterans, and individuals with disabilities are encouraged to apply.
Disclaimer

This job description is not exhaustive and may be modified at the company’s discretion.

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