Job Details
Job Location: East Mesa Campus - Mesa, AZ 85212
Position Type: Full Time
Position Summary
The Next Steps Director leads and manages the Next Steps program and processes for helping individuals take the next step in their relationship with Jesus. This position provides leadership for the many adult ministry environments beyond regular weekend services with an emphasis on connecting individuals to relationship and responsibility including assimilation, baptism, small groups, bridge groups, local outreach and recovery ministries. The Next Steps Director also provides leadership for all components related to delivering an extraordinary guest service experience on weekends and during certain special events. In all actions, reflects the Sun Valley Community Church (SVCC) team leadership distinctives.
Essential Functions
- Executes the Next Steps ministry vision through strategic planning, implementation and alignment with ministry constants and ongoing evaluation of environments.
- Reproduces and advances the SVCC culture, best practices, systems and ministry environments at assigned campus.
- Recruits, trains, and develops staff and volunteers to lead Next Steps ministry and Guest Services, furthering the culture of leadership, recruitment, training, development and reproduction.
- Encourages Next Steps staff through prayer, spiritual direction and the development of a fun, engaging, creative and relational team environment.
- Implements quality standards for all Guest Service volunteers and oversees total guest experience on weekends and during certain special events including areas of parking, “New Here Start Here,” greeters, ushers, Info Center, campus safety, and coffee team.
- Develops and manages Next Steps and Guest Services budget at assigned campus.
Disclaimer: The essential functions are intended to describe the general content of and requirements of this position and are not intended to be an exhaustive or comprehensive list of all possible job responsibilities, tasks, and duties. Other duties may be assigned.
Supervisory Responsibility
May directly supervise Next Steps Coordinator, Guest Services Coordinator, and Groups Coordinator. Carries out supervisory responsibilities in accordance with the organization’s policies and applicable laws. Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; approving time records and time off requests; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
Qualifications
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Minimum Qualifications
- Received education and training that has equipped them for vocational ministry in a large ministry context.
- Demonstrated track record of spiritual maturity and character consistent with biblical requirements for Pastoral leadership.
- Strategic in nature, innovative thinker with ability to drive projects and strategies through to completion.
- Self‑motivated requiring little supervision.
- Effective team‑building skills and ability to motivate others.
- Effective customer service, relational and communication skills, both written and verbal.
- Three years of experience in a leadership role in a church or related setting leading groups and building/sustaining systems that facilitate over 100 groups of small and medium size.
- Agrees and aligns with the mission, vision, values and doctrinal statement of SVCC.
Preferred Qualifications
- Minimum of three years full time related experience in a multi‑site church setting of over 2000 members/attenders.