Nestlé Nespresso SA seeks a Strategy Specialist to develop and execute digital customer experience strategies in New York. You will collaborate with teams to innovative self-service tools and drive automation solutions while ensuring stable digital platforms that enhance customer interaction.
The role requires a Bachelor’s Degree, experience in contact centers, and hands-on work with chatbots and automation tools. The salary range is approximately $78,000 to $92,000, accompanied by performance-based incentives and a competitive benefits package.
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