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Client Delivery Director

TechDigital Group · Richmond, VA, USA ·

Job type:
Full Time

Mandatory Skills

  • HVAC
  • D365 -F&SCM-Procurement to pay
  • SCM Engineering
  • SAP SCM APO- Demand Planning DP
  • Oracle E-business suit Supply chain management

HVAC Domain Expert – Digital, ERP & Enterprise IT Transformation

We are seeking a senior HVAC industry domain expert with hands‑on experience at large HVAC OEMs such as Carrier, Daikin, Johnson Controls and Lennox. This role will bridge business, IT and digital transformation, working closely with the CIO, CDO and Business‑Unit IT leaders to drive large‑scale ERP, digital and platform modernization initiatives.

This is a credibility role – someone who has been inside an HVAC enterprise, understands how decisions are made and can translate strategy into execution.

Key Responsibilities

Domain & Business Leadership

  • Act as the HVAC industry domain authority for enterprise IT, ERP and digital programs
  • Translate HVAC business processes (manufacturing, supply chain, service, parts, dealer channels) into technology requirements
  • Provide industry‑informed guidance on operating models, KPIs and modernization priorities

Executive & IT Stakeholder Engagement

  • Work closely with the CIO, CDO and VP‑level IT leaders to shape and execute transformation roadmaps
  • Partner with Business Unit IT leaders (Commercial HVAC, Residential HVAC, Supply & Service)
  • Support executive decision‑making with context, trade‑offs and industry best practices

Technology Transformation

  • Advise on ERP strategy (SAP, Oracle, D365) and enterprise application modernization
  • Enable core IT + Digital alignment (ERP, data platforms, connected systems, analytics)
  • Guide legacy‑to‑modern transitions across enterprise systems and digital platforms

Strategic Enablement

  • Support account strategy, pursuits and solution shaping with HVAC‑specific credibility
  • Mentor internal teams on HVAC domain nuances, buying behavior and governance

Act as a trusted advisor—not a sales overlay.

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