Retention Marketing Coordinator

WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.

Our Mission : “Create the Extraordinary"

Our Vision : “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”

Our Values : “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.

Job Summary
The CRM Editor, Weekend & Events Coordinator is responsible for executing Caesars Sportsbook marketing and communications strategy through owned channels during times of high customer engagement and key points of the sports calendar.

How You Will Create the Extraordinary

Work with strategy and marketing to plan weekend and special event executional needs for email, in-app and push notifications based on sports schedule (Thursday through Monday)

Coordinate both pre-planned and live messages to meet customer needs and business objectives

Adapt in-the-moment messaging for owned channels as required based on game play and storylines

Troubleshoot communication and scheduling for any changes to planned emails, pushes or in-app messagesManage execution of messaging material to maintain quality assurance

Validate all copy and graphic materials upon receipt

Ensure all marketing and promotional materials are deployed accurately and in a timely manner to meet deadlines and/or align with timing of event

What You Will Need

Bachelor’s Degree in Marketing or related field

3-4 years of applicable marketing experience

Experience within the Sportsbook or Casino industry preferred but not required

Computer literate; experience working with Microsoft Suite, Adobe, Salesforce, Airship, Optimove, Wrike and other marketing products a plus

Must be able to organize and maintain a wide variety of activities in a multi-tasking fast-paced environment

Flexible schedule required to adhere to Sportsbook customer needs, weeknight and weekend (Thursday-Monday) shifts required

Experience working in a regulated industry a plus but not requiredMinimum 21 years of age

Additional Requirements:

Excellent interpersonal communication, team building, and problem-solving skills are required

Strong organizational skills and attention to detail

Understanding of business acumen to troubleshoot and solve problems with guidance from supervisor

Experience executing business plans with digital/marketing counterparts

Ability to uphold the highest level of integrity in all situations and recognize standards required by a regulated business

Track record of working against deadlines

Attention to detail and prioritization of accuracy

About Us
At Caesars Digital, We Don’t Just Play the Game — We Set the Standard.

As a proud part of Caesars Entertainment, the world’s premier gaming company with more than 80 years of sports betting leadership, Caesars Digital is Blazing The Trail in digital innovation, customer experience and industry excellence.

We believe every Team Member should be treated like royalty because We Are All Caesars. This guiding principle fuels our commitment to delivering legendary service and creating unforgettable experiences for our customers.

From cutting-edge digital platforms including Caesars Sportsbook, Caesars Palace Online, Horseshoe Online Casino and Caesars Racebook, to the continuing expansion of our retail footprint and our William Hill legacy, along with powerhouse partnerships across sports and entertainment, we’re building something extraordinary. And we want you to be part of it.

Ready to make your mark on the Empire?

Explore our open roles and discover how you can help shape the future of gaming.

Join us. Blaze the Trail. Because at Caesars Digital, We Are All Caesars.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships.

DISCLAIMER

These statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position. The Company reserves the right to make changes to the job description whenever necessary.

As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.

ADA

Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy‑related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

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