Patient Account Specialist

Overview

Facility: Work from Home - Hybrid - Ohio
Department: Clinical Denials
Schedule: Full time
Hours: 40
Responsibilities

Responsible for all billing and collection activity with insurance carriers.
Research and contact with patient, guarantor, insurance companies, or other third-party payers as needed.
Under the leadership of the Manager, Patient Financial Services, manage the billing of accounts, review payment accuracy, conduct account research, and perform follow-up.
Perform financial, clinical, or demographic account corrections as needed.
Coordinate with service providers and payers; perform root analysis of denied payments; ensure timely follow-up on claims.
Filter and sort EPIC work-queues to provide effective accounts receivable (A/R) strategies.
Stay current on all payer billing requirements and maintain a high level of accuracy in invoicing and billing compliance.
Track and communicate payer trends to the supervisor and manager.
Qualifications

Education: High school diploma or GED required.
Experience: Minimum of 1 year of experience in patient financial services or healthcare billing.
Skills/Competencies: Strong communication and interpersonal skills; ability to work tactfully with patients, staff, and interdepartmental customers; strong analytical and problem-solving skills; knowledge of healthcare billing regulations and compliance requirements; excellent organizational and time-management skills.
About Dayton Children's

At Dayton Children's, we believe that each moment counts with our patients, families, and with each other. We are moving at a fast pace and are looking for the right talent for our team at Dayton Children's. We want people who embody our values and want to become a part of the Dayton Children's difference. If this is you, apply today!
We commit to safety - We ensure every action and decision prioritizes the safety of patients, families, and employees.
We serve with compassion - We bring generosity, empathy, and kindness to all interactions.
We own every moment - We take pride in everything we do.
We’re better together - We collaborate, communicate, and support one another to deliver optimal care.
We innovate with purpose - We adapt and change to improve pediatric care, for today and tomorrow.
We value and respect each person - We create an inclusive space where everyone feels welcome and respected.
Dayton Children’s is proud to be an Equal Opportunity Employer that values diversity and will not discriminate against minorities, women, protected veterans, individuals with disabilities, or based on age, color, gender identity, national origin, race, religion, sex, sexual orientation, or transgender status.

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