Coordinator, Instant Products

Scientific Games

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting-edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.
Position Summary

The Coordinator of Instant Products supports the day-to-day execution and administration of Instant Product operations. This role is responsible for maintaining accurate reporting, ensuring consistency in processes and documentation, tracking initiatives and timelines, and coordinating communication across teams. The Coordinator plays a key role in keeping projects organized and on track by monitoring progress, following up on action items, and preparing data and materials to support performance analysis. This role also ensures data accuracy and translates insights into actionable takeaways to support operational initiatives.
Job Duties

Reporting & Data Management
Compile and validate regular performance data for instant products
Maintain current KPI trackers and reporting tools to ensure accuracy and consistency
Clean, organize, validate data prior to reporting
Prepare draft summaries and reporting materials for review
Analyze data trends to create actionable takeaways
Operational Coordination & Tracking
Maintain and update trackers for instant product initiatives across sites
Monitor timelines, deadlines, and deliverables to ensure initiatives stay on track
Proactively follow up with site teams and stakeholders for updates and status changes
Identify and escalate delays, risks, or gaps in execution
Documentation & Process Management
Maintain and update standard operating procedures and process documentation
Ensure consistency in documentation across sites
Organize and manage shared files, trackers, and resources
Document process updates and improvements as directed
Maintain and keep all site general information up to date (vendors, pallets, services, etc.)
Meeting & Communication Support
Assist in preparing meeting agendas and materials
Document meeting notes, decisions and action items
Track follow ups to support ensuring completion
Qualifications

Required
Proficient in Microsoft Office products
Advanced Microsoft Excel experience including experience with complex formulas and pivot tables, with the ability to analyze data and generate actionable insights.
Strong organizational skills with the ability to manage multiple priorities and deadlines
High attention to detail and accuracy, especially when working with data and reports
Proactive and able to anticipate needs or gaps
Ability to prioritize and adapt in a fast-paced environment
Strong sense of ownership and accountability
Strong written and verbal communication skills
Comfortable working across multiple teams and coordinating with various stakeholders
Desired
Bachelor's degree strongly desired
1-3 years of experience in administrative support role or related experience
Experience with reporting, KPI tracking or data dashboard maintenance
Familiarity with process documentation and SOP development
Experience with administrative support
SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.