Coordinator, Instant Products

Scientific Games is the global leader in lottery games, sports betting and technology, and the partner of choice for government lotteries. From cutting‑edge backend systems to exciting entertainment experiences and trailblazing retail and digital solutions, we elevate play every day. We push game designs to the next level and are pioneers in data analytics and iLottery. Built on a foundation of trusted partnerships, Scientific Games combines relentless innovation, legendary performance, and unwavering security to responsibly propel the global lottery industry ever forward.

Position Summary
The Coordinator of Instant Products supports the day‑to‑day execution and administration of Instant Product operations. This role is responsible for maintaining accurate reporting, ensuring consistency in processes and documentation, tracking initiatives and timelines, and coordinating communication across teams.

The Coordinator plays a key role in keeping projects organized and on track by monitoring progress, following up on action items, and preparing data and materials to support performance analysis. This role also ensures data accuracy and translates insights into actionable take‑aways to support operational initiatives.

Job Duties
Reporting & Data Management

Compile and validate regular performance data for instant products

Maintain current KPI trackers and reporting tools to ensure accuracy and consistency

Clean, organize, validate data prior to reporting

Prepare draft summaries and reporting materials for review

Analyze data trends to create actionable take‑aways

Operational Coordination & Tracking

Maintain and update trackers for instant product initiatives across sites

Monitor timelines, deadlines, and deliverables to ensure initiatives stay on track

Proactively follow up with site teams and stakeholders for updates and status changes

Identify and escalate delays, risks, or gaps in execution

Documentation & Process Management

Maintain and update standard operating procedures and process documentation

Ensure consistency in documentation across sites

Organize and manage shared files, trackers, and resources

Document process updates and improvements as directed

Maintain and keep all site general information up to date (vendors, pallets, services, etc.)

Meeting & Communication Support

Assist in preparing meeting agendas and materials

Document meeting notes, decisions and action items

Track follow ups to support ensuring completion

Qualifications
Required

Proficient in Microsoft Office products

Advanced Microsoft Excel experience including complex formulas and pivot tables, with the ability to analyze data and generate actionable insights

Strong organizational skills with the ability to manage multiple priorities and deadlines

High attention to detail and accuracy, especially when working with data and reports

Proactive and able to anticipate needs or gaps

Ability to prioritize and adapt in a fast‑paced environment

Strong sense of ownership and accountability

Strong written and verbal communication skills

Comfortable working across multiple teams and coordinating with various stakeholders

Desired

Bachelor’s degree strongly desired

1-3 years of experience in an administrative support role or related experience

Experience with reporting, KPI tracking, or data dashboard maintenance

Familiarity with process documentation and SOP development

Experience with administrative support

SG is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class. If you’d like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

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