Virtual F&I Specialist

Virtual F&I Specialist

Top-performing F&I managers don't lose what makes them great—they evolve how they use it.
At JM&A Group, you'll join a team of elite Virtual F&I Professionals who have continued performing at a high level while gaining the flexibility of a fully remote career.
Whether you're looking for more time with family, freedom from dealership hours, or relief from relocation demands, this role allows you to keep doing what you do best — helping customers, driving revenue, and supporting dealership success.
As a Virtual F&I Specialist, you'll partner with dealerships across the country to deliver a seamless, high-quality F&I experience remotely. You'll work inside a proven sales process, represent one of the most respected brands in automotive retail, and collaborate with dealer partners in a fast-paced, performance-driven environment.
This is a professional F&I sales position designed for experienced producers who know how to build trust, present value, overcome objections, and close deals.
Responsibilities:

Sell F&I products for dealer partners using JM&A's proven Virtual F&I sales process, including customer interviews, menu presentations, and product recommendations
Deliver exceptional customer experiences while consistently driving product sales and performance results
Build strong relationships with dealer partners through daily communication, collaboration, and participation in dealership sales activities
Confidently explain F&I products, overcome objections, and walk the customer through their vehicle purchase
Maintain accurate deal documentation and performance tracking while continuing to strengthen product knowledge and sales effectiveness
Represent JM&A Group with professionalism, responsiveness, and a customer-first mindset in every interaction
Qualifications:

Experience working in Retail Automotive as an F&I Manager
Detail-oriented with the flexibility to deal with changing priorities and tight deadlines
Strong verbal, written, and interpersonal communication skills with adeptness in dealing with individuals at all levels inside and outside the organization
Highly self-motivated with top-notch customer-facing skills
Ability to work a flexible schedule, including nights and weekends
Ability to work from home
Proficient with Word, Excel, Powerpoint, and StoneEagle
JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER
JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard to age, race, religion, color, gender, sex (including pregnancy, childbirth and related medical conditions), sexual orientation, gender identity, gender expression, mental or physical disability, national origin, marital status, citizenship, military status, genetic information, veteran status, or any other characteristic protected by federal, state, provincial, or local law.
DISABILITY ACCOMMODATIONS
If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family's Talent Acquisition department at talentacquisition@jmfamily.com for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.