Senior IT Help Desk Pro - Windows & AD Expert

Navitas Business Consulting in Baltimore is looking for a Senior Help Desk Specialist to provide advanced technical support within a large-scale IT environment. This role requires troubleshooting hardware, software, and network issues as well as end-user assistance in adherence to security standards.
The ideal candidate should have a bachelor’s degree in computer science and significant experience in Active Directory and Windows environments. A commitment to excellent customer service in a fast-paced setting is essential.

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