Entry Level Account Manager - Customer Engagement Manager

Job Overview
As a Customer Engagement Manager at Ryder, you will be the driving force behind growing and retaining a portfolio of commercial fleet accounts in the Denver market. This high‑impact, client‑facing sales role is designed for motivated professionals ready to launch a long‑term career in B2B sales and fleet solutions. You will work with small to mid‑sized accounts of 1‑4 units and serve as their go‑to resource for Ryder’s services — including Full Service Lease, Programmed Maintenance, Lease Financing, and Fleet Management.

About the Role

$60,000 base + commission. First‑year managers average $15,000–$20,000 in additional earnings.

Schedule: Monday to Friday during business hours.

Medical, Dental and Vision coverage starting at just 30 days.

Start accruing 80 hours of paid time off immediately. No waiting period.

Company‑matched retirement savings program.

What You’ll Do
Drive Sales & Grow Your Territory

Meet and exceed assigned sales quotas and profit targets.

Develop a strategic sales penetration plan to grow Ryder's share of wallet.

Prospect new business and present Ryder's capabilities to decision‑makers.

Identify upsell and cross‑sell opportunities in partnership with internal teams.

Manage & Retain Your Accounts

Maintain regular in‑person and virtual contact with your customer base.

Conduct scheduled account reviews and monitor customer satisfaction.

Proactively resolve issues and serve as a connector between customers and Ryder departments.

Keep CRM records current with account activity and insights.

Be a Trusted Advisor

Educate customers on new services, policy updates and operational best practices.

Develop a deep understanding of each customer's business goals and objectives.

Continuously sharpen your sales skills, industry knowledge and professional development.

Skills and Abilities

Sales skills.

Account Management skills.

Negotiation skills.

Contractual leasing knowledge.

Pricing expertise.

Qualifications

Bachelor's degree in business, marketing, or transportation, or equivalent experience.

At least 2 years of experience providing service to customers.

At least 2 years of experience selling to customers.

Travel
Greater than 60%.

Job Category
Outside Sales

Compensation
Minimum: $60,000 + commission. Maximum: $75,000.

Benefits
Ryder offers comprehensive health and welfare benefits, including medical, prescription, dental, vision, life insurance and disability insurance options, and paid time off for vacation, illness, bereavement, family and parental leave. A tax‑advantaged 401(k) retirement savings plan is also available.

Equal Employment Opportunity
Ryder is an Equal Opportunity Employer and a drug‑free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, veteran status, disability or other protected characteristics.

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