Entry Level Account Manager - Customer Engagement Manager

As a Customer Engagement Manager at Ryder, you will be the driving force behind growing and retaining a portfolio of commercial fleet accounts in the Denver market.

This is a high-impact, client-facing sales role designed for motivated professionals who are ready to launch a long-term career in B2B sales and fleet solutions. You will work with small to mid-sized accounts of 1-4 units, and serve as their go-to resource for Ryder's services — including Full Service Lease, Programmed Maintenance, Lease Financing, and Fleet Management.

Responsibilities

Drive Sales & Grow Your Territory

Meet and exceed assigned sales quotas and profit targets

Develop a strategic sales penetration plan to grow Ryder's share of wallet

Prospect new business and present Ryder's capabilities to decision‑makers

Identify upsell and cross‑sell opportunities in partnership with internal teams

Manage & Retain Your Accounts

Maintain regular in‑person and virtual contact with your customer base

Conduct scheduled account reviews and monitor customer satisfaction

Proactively resolve issues and serve as a connector between customers and Ryder departments

Keep CRM records current with account activity and insights

Be a Trusted Advisor

Educate customers on new services, policy updates and operational best practices

Develop a deep understanding of each customer's business goals and objectives

Continuously sharpen your sales skills, industry knowledge and professional development

Skills and Abilities

Sales skills

Account Management skills

Negotiation skills

Contractual leasing

Pricing

Qualifications

Bachelor's degree in business, marketing, or transportation, or equivalent experience

2 years or more experience providing service to customers

2 years or more experience selling to customers

Required travel: yes, greater than 60%

Compensation
Base salary ranges from $60,000 to $75,000 plus commission. First‑year managers average $15,000–$20,000 in additional earnings. Schedule: Monday to Friday during business hours.

Benefits
Medical, Dental and Vision coverage begin 30 days after hire. 80 hours of paid time off accrue immediately. Company‑matched retirement savings plan is available. No waiting period for benefits other than the first three categories.

Ryder is proud to be an Equal Opportunity Employer and Drug‑Free workplace. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, among other things, or status as a qualified individual with disability.

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