Digital Asset Manager and Photo Editor Job at Smile Train in New York

Organizational Overview
Smile Train is the world’s leading cleft-focused organization. Our goal is to transform the lives of every person impacted by a cleft lip or palate. We train and support doctors and medical professionals to provide patients with free, life-changing, comprehensive cleft treatment. Our sustainable model has allowed us to reach more than 2 million children in 90+ countries in the past 25 years, and we still feel like we’ve just started. We are truly changing the world one smile at a time!

Key Responsibilities

Edit and optimize photography for use across digital, social media, web, fundraising, marketing, media, and print platforms.

Manage and maintain Smile Train’s Digital Asset Management (DAM) system, ensuring assets are organized, searchable, archived, and aligned with organizational standards.

Upload and catalog photography and multimedia assets with accurate metadata, captions, keywords, consent documentation, usage rights, and regional identifiers.

Develop and maintain consistent DAM taxonomy, tagging systems, and workflows to improve accessibility and efficiency across global teams.

Support rapid-turnaround editing and image distribution for campaigns, events, partner storytelling, media requests, and organizational initiatives.

Collaborate closely with Communications, Creative, Digital, Social Media, and Global Programs teams to identify and deliver compelling visual storytelling content.

Assist in curating and packaging visual assets for organizational campaigns, reports, presentations, fundraising materials, publications, and executive communications.

Coordinate global photography intake workflows from regional teams, medical partners, photographers, and external vendors.

Ensure all visual storytelling aligns with Smile Train’s ethical storytelling standards, consent policies, brand guidelines, and global communications strategy.

Conduct basic retouching, color correction, cropping, and formatting while maintaining authenticity and dignity in imagery.

Write and edit concise, engaging photo captions and metadata descriptions that support storytelling and audience engagement.

Nice to Haves

Support basic photography needs for organizational events, interviews, staff initiatives, and content capture opportunities as needed.

Required Education and Experience

Understanding of ethical storytelling and consent best practices.

Advanced proficiency in Adobe Photoshop & Lightroom.

Strong experience with Digital Asset Management systems and metadata organization.

Writing experience to craft concise, engaging photo captions.

Exceptional organizational skills and attention to detail.

Strong visual storytelling instincts and photo selection/editing judgment.

Ability to manage multiple projects and deadlines in a fast-paced, collaborative environment.

Strong communication and cross-functional collaboration skills.

Ability to work independently while contributing effectively as part of a global team.

Familiarity with nonprofit, humanitarian, healthcare, or global development communications is a plus.

Availability to support occasional evening or weekend organizational events and urgent content needs.

Preferred Education and Experience

Minimum 3 years of professional experience in photo editing, digital asset management, or visual content production.

Experience working within a Digital Asset Management platform such as PhotoShelter, Bynder, Canto, or similar systems.

Experience supporting mission-driven, nonprofit, editorial, media, or brand storytelling environments preferred.

Accountability Expectations

Ownership of Outcomes: Take full responsibility for one’s own performance, ensuring alignment with Smile Train’s mission and objectives.

Transparent Communication: Communicate openly and effectively with team members, fostering trust and a shared understanding of expectations and priorities.

Emotional Intelligence: Demonstrate empathy, understanding, and cultural sensitivity to contribute to an inclusive and supportive team environment.

Empowerment: Effectively communicate with supervisors to ensure you are equipped with the resources, guidance, and autonomy you need to excel in your role.

Team Cohesion: Contribute to a culture of collaboration, mutual respect, and shared accountability, helping the team to thrive in a fast-paced, mission-driven environment.

Compensation
65,000-70,000 USD annually

Benefits

Smile Train team members enjoy a full range of innovative benefits.

Meaningful Work – Be part of work that creates meaningful, lasting impact.

We’ve Got You 100% Covered – Prioritize the health of you and your family with top-tier, comprehensive health, pharmacy, dental, and vision coverage.

Plan for Your Future – Build toward your long-term goals with our 401(k) retirement plan and generous employer match.

Rest and Recharge – Enjoy a generous PTO package, paid holidays, and sick time.

Family Matters – We support employees through life’s most important moments with paid parental leave and family care benefits.

Mind Your Mental – Free access to professional mental health counseling.

Learn and Grow – Take advantage of an annual professional development stipend and opportunities to expand your skills and continue learning.

Work Your Way – Balance collaboration and flexibility with our hybrid work model, based out of our conveniently located Midtown Manhattan office.

Travel the World – See our impact firsthand while partnering with global colleagues and programs through opportunities for domestic and international travel.

Application Process
Smile Train is an equal opportunity employer, committed to inclusive hiring and dedicated to diversity in our work and staff. We strongly encourage candidates from all groups and communities to apply.

To apply, please complete the application online. Include your Resume and a cover letter explaining why you would be a good fit for Smile Train and this role. Only those who provide a cover letter as directed will be considered. We encourage interested applicants to submit their applications as soon as possible.

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