Epic Interface Engineer II

General Notes
This position supports healthcare data integration initiatives through the design, development, implementation, and maintenance of interfaces between Epic and other healthcare applications. The role collaborates closely with clinical, operational, technical, and vendor partners to ensure reliable data exchange and workflow optimization.

Purpose
The Epic Interface Engineer II is responsible for the development, implementation, maintenance, and support of interfaces between Epic Systems and other healthcare applications utilizing Epic Bridges and HL7 technologies. This role supports data integration, workflow optimization, system interoperability, and operational continuity across the healthcare environment.

Responsibilities
Interface Development and Maintenance
Design and develop HL7 real-time interfaces between Epic and other healthcare systems

Build, configure, test, and maintain Epic Bridges interfaces

Test and validate interface functionality to ensure reliable data exchange

Troubleshoot and resolve interface-related issues

Monitor interface performance and recommend improvements

Business Requirements Analysis
Gather and document business requirements

Translate business requirements into technical specifications

Collaborate with stakeholders to refine requirements and identify integration needs

Support solution design activities that align technical capabilities with operational requirements

System Upgrades and Validation
Assist with software upgrades, patches, and system enhancements

Conduct end-to-end testing of interfaces and integration points

Develop and execute test plans

Validate interface functionality following upgrades and system changes

User Support and Training
Provide technical support to end users and operational teams

Conduct training sessions related to interface functionality and usage

Develop user manuals, technical documentation, and support materials

Assist stakeholders with issue resolution and system adoption efforts

Project Management
Manage interface-related projects and assigned deliverables

Coordinate with cross-functional teams, vendors, and stakeholders

Track project progress and communicate status updates

Support project planning, implementation, and execution activities

Marginal or Periodic Functions
Assist with software upgrades and patches

Test new functionality and features

Liaise with vendors regarding interface-related issues

Coordinate vendor support and maintenance activities

Analyze data flow and integration points

Recommend improvements to integration and data processes

Perform related duties as assigned

Knowledge, Skills, and Abilities
Technical Learning
Quickly learns new technical skills, systems, and technologies

Adapts to software updates and changing technical environments

Troubleshoots complex technical issues effectively

Implements new technologies and processes efficiently

Problem Solving
Identifies and resolves problems in a timely manner

Diagnoses interface issues accurately

Develops effective technical solutions

Collaborates with teams to resolve integration challenges

Customer Focus
Understands and meets the needs of customers and stakeholders

Provides excellent user support and service

Tailors solutions to user and operational requirements

Maintains positive relationships with stakeholders

Project Management
Manages projects and assigned deliverables effectively

Plans and organizes project tasks

Monitors project timelines and milestones

Communicates project status clearly and effectively

Collaboration
Works effectively across technical, clinical, and operational teams

Engages with cross-functional stakeholders

Shares knowledge and resources

Supports team members and organizational goals

Required Qualifications
Bachelor’s degree in Computer Science, Information Technology, or a related field

Four years of experience developing interfaces

Two years of experience developing interfaces within an Epic environment

Two years of experience supporting Epic Bridges

Experience with HL7 interface development and healthcare system integrations

Experience gathering business requirements and translating them into technical solutions

Strong troubleshooting, analytical, and problem-solving skills

Ability to collaborate effectively with technical, operational, and clinical stakeholders

Relevant education and experience may be substituted as appropriate.

Preferred Qualifications
Six years of experience in interface development and healthcare IT

ITIL Foundation certification

Project Management Professional (PMP) certification

Experience supporting healthcare interoperability initiatives

Experience working with healthcare integration and data exchange standards

Licenses/Registrations/Certifications
Required
Epic Certification in Interface Development

Preferred
Project Management Professional (PMP) Certification

Salary Range
$90,000+ depending on qualifications

Working Conditions
Standard office environment and equipment

Repetitive use of a keyboard and computer

Prolonged periods of sitting and computer use

May require participation in testing, upgrades, and project implementation activities outside of standard business hours as needed

Required Materials
Resume/CV

3 work references with their contact information; at least one reference should be from a supervisor

Letter of interest

Important for applicants who are NOT current university employees or contingent workers: You will be prompted to submit your resume the first time you apply, then you will be provided an option to upload a new Resume for subsequent applications. Any additional Required Materials (letter of interest, references, etc.) will be uploaded in the Application Questions section; you will be able to multi-select additional files. Before submitting your online job application, ensure that ALL Required Materials have been uploaded. Once your job application has been submitted, you cannot make changes.

Important for Current university employees and contingent workers: As a current university employee or contingent worker, you MUST apply within Workday by searching for Find UT Jobs. If you are a current University employee, log-in to Workday, navigate to your Worker Profile, click the Career link in the left hand navigation menu and then update the sections in your Professional Profile before you apply. This information will be pulled into your application. The application is one page and you will be prompted to upload your resume. In addition, you must respond to the application questions presented to upload any additional Required Materials (letter of interest, references, etc.) that were noted above.